December 8, 2009 at 8:43 pm #31609
I’m running Windows XP, and after launching the installer it downloads but immediately after the download completes it gives me a “Installation Unsuccessful” screen that says:
Yahoo Messenger did not correctly install. This may have been due to other open applications or incomplete installs. Please try the install again after restarting your computer.
I have uninstalled the current version of Messenger that I was using, I have restarted several times, and also tried deleting and re-downloading the launcher several times. Every time I get the above message. Any help or suggestions would be appreciated.December 8, 2009 at 10:14 pm #176375
First off, be sure there are no Windows updates downloading. Start your task manager and look for wuauclt.exe. If Windows is downloading updates you’ll want to wait until it’s done before you try again.
Assuming that isn’t running, look to see if there are any instances of msiexec.exe showing in task manager. If so, go ahead and end the task. Then try your install again.
If neither is showing, we’ll have to wait for a Yahoo guru to give us some other ideas.December 8, 2009 at 11:09 pm #176377
Thanks, I have my automatic updates turned off, so I will give that a try and see if it does the trick. I will post results when I am finished.December 9, 2009 at 6:01 am #176376
OK, that didn’t work either. It still gave me that same error screen/message.December 25, 2009 at 7:19 pm #176379
If you have any kind of problems with Yahoo!Messenger 10, please don’t hesitate to comment about that on my blog at Just an IT enthusiast: Problems with Yahoo! Messenger 10 ? . I’ll try to find a fix. Thank you!December 28, 2009 at 1:33 am #176380
The problem is probably due to a mal-function of the uninstall software.The Yahoo Messenger uninstall software is notorious for leaving files and fragments behind creating conflicts with the incoming software
Close all programs when uninstalling / downloading and uploading.
If you tried to uninstall the old Yahoo Messenger program from the Control Panel and failed to back it up with a visit to the ‘C’ drive, you may have old software conflicting with the incoming software trying to share the same folder.
If you have Vista the whole Messenger folder should have been removed during the uninstall.
Start > Computer >> Local drive (C) >> Program Files >> Yahoo >> Messenger. – The Messenger folder should have been deleted and not seen. If the Messenger folder is still visible – delete it.
If you have a pre-Vista OS, the Messenger folder remains, and inside, only one sub-folder should be seen. This is the ‘Profile’ folder and contains all the message history. All other software should have been deleted.
Manually delete any other folders and files before moving on
Download ‘ccleaner’ and run it through a couple of times,using the factory settings and the’Run Cleaner’ control until 0 bytes are available for cleaning
Run the ‘Registry’ from the left hand toolbar but ‘Save’ any changes before repairing
Re-start your computer and download Yahoo Messenger from here.December 29, 2009 at 9:17 am #176378
Are you still having issues with it mate??
You must be logged in to reply to this topic.