Webcomic xkcd nails it again with their Tech Support Cheat Sheet for “non computer people.” If you've ever been called on for your computer help, you'll want to print this out and distribute to your family, co-workers, grandparents, and other “non techies.” It's so true.
About Jeff Hester
I use technology, community and sound advice to build a better life. I am an advocate for social media and knowledge management, an avid hiker, father, grandfather, husband, author, speaker, dog walker, web developer and damn good listener. You can also find me on Flickr, Instagram, Twitter, LinkedIn, Google+ and Facebook.
Doris Kenney says
Seems pretty much to be the way I do it LOL 🙂
Joe Ball says
Exactly, Doris! That’s the point — tech support isn’t “magic” and it doesn’t require genius. It just takes a little common sense and willingness to search Google.
patndoris says
I'm thinking about making a stack of copies of this just so when someone has a problem I can send them away with instructions in hand LOL 🙂
Joe Ball says
It's so true. The only thing missing is the “reboot” branch.
Valentine Aaqil Mahmood says
Bowahahahaha funny LOL but true.
Mark Andrews says
Great flow chart! I am totally printing this out and passing out to my co-workers.