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Home › Forums › Archives › Instant Messaging › Yahoo! Messenger Support › any one can help me?
, I was in a chatroom, and suddenly it gives me the message that I signed off the chat room. However, I was still able to talk to people on messenger. Then I get a windows error like, “An error has occured in Yahoo! Messenger, the program will be closed.” I use NT. I tried to log back onto messenger, but it says that I have the wrong username/password! I tried logging in several times but each time the same thing happened. I uninstalled messenger and reinstalled it, same results. I also restarted my comp. and changed my password, same thing! The thing is, I’m still able to log on to my email at yahoo with the same username/id and password. What happened and how do I fix it!? (I’m using the 5.6 version of yahoo.) This is 3rd day the problem started 25th evening
your account has been suspended or “banned” from accessing chat services. make a new account for the time being, and complain to yahoo. they are the only ones able to restore the chat privileges of the account in question.