- This topic has 4 replies, 3 voices, and was last updated 17 years, 9 months ago by
.
-
Posts
-
Hi,
I have a Dell Inspiron E1705. I have had this laptop for almost two years and recently I have been having problems with what I assumed was my laptop battery because as soon as I unplug my laptop it shuts down.
A few weeks ago I called Dell to order a new adapter because mine was fraying. at the time i talked to the technician about my computer and he said that it was the motherboard… he figured this out by having me tap F2 and checking the battery status, the computer wasn’t recognizing the adapter or the battery hence no charge.
I have the new adapter and it now recognizes that part, so i’m wondering if it is still a problem with my motherboard or if it could just be the battery?
Thanks!
Hmm, that does seem like a strange claim that the MOBO is the problem. I had a similar problem with my Macbook not recognizing the battery, and a new battery solved the issue. If I were you, I would try another battery if I knew anyone with the same battery. If not, I would try calling Dell and starting from the beginning with a new technician, making sure that there are no ambiguities in the conversation – and including the new information about the system recognizing the power adapter. If the new technician arrives at the same conclusion as the last one, it’s probably right.
it recognized the 90w adapter, for the battery it said charging, 0% charged. the battery health tab states it is charging normally but reaching the end of it’s usage time or w/e. but from what i can see it isn’t charging at all… i am debating on whether or not to buy the expensive battery if it’s really something else.
- You must be logged in to reply to this topic.