cannot connect to msn

This topic has 6 replies, 4 voices, and was last updated 22 years, 7 months ago by yodzee.

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July 21, 2003 at 6:21 am #6508

yodzee
Member

I am having problems connecting with msn I have read the help pages at cerulean studios but alas too no avail I know I can connect with the msn client but trillian will not allow me to connect I have tried several different way to do this but again to no avail. I am starting to believe there is no answer to this particular problem! any and all help with this would be greatly appreciated!! also all other clients work yahoo, icq, and aim, just cannot connect with msn. No proxy or firewall issues. thnx

July 21, 2003 at 8:41 pm #59020

quietbritishjim
Member

First of all make sure you have the latest patch: patch D for 0.74 or patch C for Pro.

If that doesn’t help you need to tell us the error message and the version of trillian (free or pro) you’re using so we can help you. To get the error click on the MSN connection button (the blue circle) and click “toggle status window”. Then copy all the text you see there by selecting it (no need to press ctrl+c) and paste it here.

July 22, 2003 at 12:44 am #59023

yodzee
Member

already have the patch it was included in the download! also it is trillian free version

*** Creating connection “yodzee@hotmail.com”
*** Connection to MSN failed.
*** Reconnecting to MSN as “yodzee@hotmail.com”.
*** Will attempt 3 connections with 30 second intervals.
*** Connecting to MSN as “yodzee@hotmail.com”, attempt #1.
*** Connection to MSN failed.
*** Connecting to MSN as “yodzee@hotmail.com”, attempt #2.
*** Connection to MSN failed.
*** Reached maximum reconnect attempts (3) for session “yodzee@hotmail.com”, aborting.

July 22, 2003 at 12:48 am #59021

Warri0r 7
Member

Maybe its same as MSN 6….I guess

July 22, 2003 at 12:10 pm #59019

rustedtight
Member

This is strange……… is it possible there is an error in the user name entered into Trillian?

July 22, 2003 at 12:32 pm #59024

yodzee
Member

I have seen this error and I know for a fact I am not the only one I am quite positive that I have entered the user-name correctly as I have purged the account several times and put the name back in!. Like I said before I have been to cerulean studios and many, many, people have the same problem as I, I also have done everything that they suggested there at their website and still nothing!!

July 22, 2003 at 4:24 pm #59022

yodzee
Member

Can’t connect with Trillian for some odd reason? Behind a firewall or router and don’t know the settings? Can you connect with the real client?

If you can, then try this:

Connect using the real client.

Get to a command prompt (in Win9x and NT4, it’s Start->Programs, MSDOS Prompt; in later versions, click Start->Run and type “cmd”, then enter).

Type “netstat” and read the output on the screen.

Make note of the information concerning the problem service.

In Trillian, change the server and port to match the netstat results.

That *should* work!

thanks to Amoeba for this I tried it before and for some reason it did not work! but for some strange erason now it does thanks!!
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