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Hello, I’m hoping someone here may be able to help me with this problem. I have two cmoputers, a desktop and laptop and they both have Yahoo Messenger installed. Yesterday I was on the laptop and was IM’ing some friends. I logged out, went on some errands, and when I came back I wasn’t able to log in anymore. I was able to click the ‘Sign In’ button, enter my username and password and click OK, but then it just waits for a second (the yahoo logo lights up and smiles) and then goes right back to the log in screen. I can’t log in anymore. I tried re-installing and reparing the installation and the problem continues. On my desktop I can log in fine so the problem isn’t my account and it doesn’t appear to be on Yahoo’s side also.
Any ideas? I still can’t log in even after I’ve re-installed and repaired Messenger on my laptop. Is there a registry setting somewhere I need to delete or a file somewhere that is corrupted? I ran a full virus scan and nothing came back.
Any help would be appreciated!
-Tangus
I had this happen once and went in my account and changed my password. I do not know why it worked but it did.
williamlee wrote:I had this happen once and went in my account and changed my password. I do not know why it worked but it did.Even though I can login OK on my other computer? Well, I’ll definately try it when I get home. Thanks for the suggestion! Anyone else have an idea…?
Sounds to me something isn’t allowing Yahoo to connect – check your firewall if you are running one.
dvelez1985 wrote:Again don’t jump to conclusions. The web is not as obvious as you think. Try everything posible even if you think it’s dumb.Thanks for your response. I’m not jumping to conclusions, just trying to hear all possible solutions. I know the web like the back of my hand. I’ve been a web engineer for a Fortune 100 company so I know my way around the Internet and the workings of the web. I’m just new to this forum and didn’t want everyone to lock onto one suggestion at the expense of not recommending other solutions. 😉
I appreciate every piece of feedback and advice given here!
-Tangus
Tangus, have you tried a full uninstall including registry cleaning? I had a similar problem once and it worked fine again after i cleaned the registry (no idea tho what actually caused the problem there).
Did you try to change the connection preferences and then sign in (which is the usual yahoo help suggestion lol)?
And what about fd64stang’s suggestion, is it possible that settings of your firewall or AV block or interfer the yahoo login?Good luck 🙂
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