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Home › Forums › Archives › Instant Messaging › Windows Live Messenger Support › MSN / WLM Archive › error while trying to sign in with certain email
i get an error saying that the service isnt available everytime i attempt to sign in with this certain hotmail account. out of curiosity i tried to make a new one and it worked fine with that. does anyone know what could be wrong? i was thinking maybe one of the settings in hotmail was effecting the way messenger was signing in.
Well, try this…
* NOTE: THIS SOLUTION WILL REMOVE YOUR CUSTOM DISPLAY PICTURES, BACKGROUNDS AND EMOTICONS *
Important: Close MSN Messenger completely until the tray icon is gone.
– Windows 98 or Millenium users
1) Click Start > Run
2) Type: %windir% and press enter.
3) Open Application Data and then the Microsoft folder.
4) Right-click the MSN Messenger folder and delete it.
Note: if you’re using Profiles with Windows 98/ME, you’ll need to go to the Profiles folder, choose your username and then go to the Application Data folder (then continue with the same
process). If you don’t know if you have Profiles setup, most likely you do not (if you don’t have Profiles folder in the Windows folder, then you aren’t).
– Windows 2000 or Windows XP users
1) Click Start > Run
2) Type: %appdata%Microsoft and press enter.
3) Right-click the MSN Messenger folder and delete it.
Now restart MSN Messenger and try to sign in again…
* NOTE: THIS SOLUTION WILL REMOVE YOUR CUSTOM DISPLAY PICTURES, BACKGROUNDS AND EMOTICONS *
just tried it and it didnt work. im starting to think that its some kind of weird error with my specific email account on their servers. i suggested that to a tech support guy but havent received a reply yet. thanks for the help tho. if you have any other ideas id be glad to try them.