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My son has had a problem, multiple times in the last two days. He gets the message that his screen name is logged in from two locations, so he calls me. Whoever is logged in besides him is pretending to be him, and pissing people off. We have reason to believe that it’s one of his ‘friends’. He changed his password and went to using a different screen name, then it happened again. He did use the old screen name and password at the house of one of these ‘friends’, but the new screen name and password are different.
I have both software and hardware firewalls, run Spybot, Ad-Aware, and Norton Antivirus weekly, and I’d be glad to post a HiJackThis log if you wish.
Any ideas?
If your son has changed his Screen name and his password then I’d start to think that a keylogger is installed on your computer.
First I’d make sure that he:
- Isn’t giving his password to ANYONE else
- Has a strong password, 8Chars/Numbers or more
- Isn’t using the password anywhere else.
- Isn’t clicking on any links IMed to him.
If none of these are the case I’d suggest you start to search your system (manually) for anything suspicious, and check your task manager for any processes that look suspicious.
Quote:quote:Originally posted by FimusContact the people at AOL, my opinion, because I’m clueless…
What would AOL do? AOL doesn’t even support AIM so if they even responded they would tell you to change your password.
If you call AOL and ask them about AIM, they will just say they do not support it and hang up. This has been reported here, and I had a friend call about it as well.
*Sigh*
So easy to use no wonder why it’s #1! …..Right.
its a product they provide for free so they will not spend money offering support for it if they dont have to
Are you sure that someone imed people on his buddylist and pissed them off? If no one imed anyone then it could just be that aol is getting 2 different ip addresses from that sn, one from your computer and one from your isp. That is what aol and my broadband provider said, I still have this problem.
I’ll try to reply to everyone at once.
He has two screen names, one that he hadn’t used in a while, call it ‘AAA’, and another that he used regularly, call it ‘BBB’.
He used BBB from a computer at a friend’s house on New Years Eve, and it’s possible that the password was saved, on that computer.
On Wednesday, he got the message, while logged in as BBB that he was logged in from 2 different IP addresses. He immediately changed his password. He later got session transcripts from some of his friends that showed threatening and nasty comments, made by the second person.
I told him to stop using BBB and alert his friends, via telephone that someone else was using his screenname.
On Thursday, while using BBB (ARGGGGH!), it happened again. I asked him what his new password was, and he had made it AAA. I was able to make him see the error of his ways. He changed the password yet again, and has started using AAA. He has kept BBB in his buddy list, as has his sister, and alerted his friends.
It happened again, on Friday, this time while using AAA. This was with a brand new password, vetted by me. This time the interloper signed off right away, but again, he has his friends watching, ready to save sessions as necessary.
At this point, I’m wondering if there’s a way to find out the IP address that an IM’er is coming from. We think we know who the troublemaker is, and this information would allow us to nail it down.
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