Msn Messenger 7.5 freezes computer Help!

This topic has 10 replies, 3 voices, and was last updated 16 years, 4 months ago by mh52.

Viewing 10 posts - 1 through 10 (of 10 total)

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August 25, 2005 at 5:36 pm #19609

mh52
Member

Ok,
Iv just downloaded and installed the new msn messenger 7.5 (previously had version 7 with msgplus 3.54) and went to sign in and it did log me in but froze before it displayed my contact list. I tried a few times and also tried re-installing messenger with no success. Also, some times it froze my whole computer and i had to hit the reset button. This has been happening quite recently, so im not sure if its an msn messenger problem or not – could have happened due to version 7 as well? I have recently formatted and installed windows and since then my machine has been locking up, and i believe it could have something to do with msn messenger – not sure though!

Any help would be greatly appreciated, Thanks.

August 25, 2005 at 6:34 pm #128563

princeG
Participant

Hi mh52 and welcome to BBB.

Can you provide us with a bit more inforomation about your system please, like what version of windows are you using? Have u made and virus scans lately to see if your pc is infected?
Also, you said that you had messenger plus before, do you have any addon at the moment?

August 25, 2005 at 8:00 pm #128565

mh52
Member

Hi,

I am running :
Windows XP Pro SP2
Althon64 3400
1024mb RAM
Norton Antivirus 2005

I currently have messenger 7 installed as I wanted to go on msn, and have re-installed msgplus 3.54. (I removed this when trying to get messenger 7.5 working). This is the only add-on software I have installed for messenger. I would like to try completely removing messenger from my machine in order to see if a fresh install of version 7.5 would cure the problem. Is there a program that will completey remove all files and registry keys for me? I will run a virus scan tonight and see what comes up, although I do not believe my system is infected – but I will definately run a scan.

Please let me know if there is any more information that would be helpful.

Thanks again

August 26, 2005 at 2:49 am #128564

princeG
Participant

Did the virus scan show anything?

Ok here is what you’ will have to type to uninstall mesenger.

Click “Start” -> “Run”
Copy and paste this:

RunDll32 advpack.dll,LaunchINFSection %windir%INFmsmsgs.inf,BLC.Remove

Also have a look at this page for an even more detailed uninstalling method from the registry.

August 26, 2005 at 6:59 am #128566

mh52
Member

Ok, thanks for you help. I will give it a try and post back.

August 26, 2005 at 1:58 pm #128567

mh52
Member

Ok, got it working now! thanks. I ran that line of code and reinstalled msn messenger 7.5 and clicked on login. For some reason it took over a minute to login in, during which msn froze and said it was “not responding” but I left it running and eventually logged in. Second time worked ok, so i guess it was just because it was the first time it had run. Thanks for you help.

August 28, 2005 at 10:13 am #128559

lethalman
Member

ok so do i unstall my old msn and reboot then type this in run
RunDll32 advpack.dll,LaunchINFSection %windir%INFmsmsgs.inf,BLC.Remove
then install new msn 7.5 .so am i right to move it in run by pasteing what u said.

how long does it take to remove it with typeing this in run

RunDll32 advpack.dll,LaunchINFSection %windir%INFmsmsgs.inf,BLC.Remove

.thanks

September 3, 2005 at 2:25 am #128560

lethalman
Member

nope it will not work for me .only 7.5.0162

September 10, 2005 at 5:49 am #128561

lethalman
Member

any more help please. thank you.

September 10, 2005 at 6:06 am #128562

lethalman
Member

do u mean use it on Command Prompt.
this on the Command Prompt Click “Start” -> “Run”
Copy and paste this:

RunDll32 advpack.dll,LaunchINFSection %windir%INFmsmsgs.inf,BLC.Remove
thanks.
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