Msn says i'm not connected to the internet....but i am...

This topic has 7 replies, 5 voices, and was last updated 21 years ago by ElliottC.

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February 13, 2005 at 11:51 pm #16957

ElliottC
Member

Hey,
This is my first thread, and i really need help with this. When i open msn messenger and press the sign in button i get the following message:
There is a problem connecting you to the MSN Messenger. Click Troubleshoot for help with this problem.
Error code:
0x81000365

So then i press the Troubleshoot button and then it comes up with:
The troubleshooter has determined that you may not have internet connectivity.

But the problem is i am connected to the internet, so if anyone has any idea of how to solve this problem, it would be much appreciated.

February 13, 2005 at 11:54 pm #114499

MartinBradley
Member

Welcome to BigBlueBall.

Do a forum search for the error code you specify, as it has already been discussed before, and chances are that you may find possible solutions. Thanks.

February 14, 2005 at 1:02 am #114502

ElliottC
Member

I looked at all those threads and none of them had the solution i was looking for, so if anyone else has any advice i’d be thankful.

February 14, 2005 at 1:56 am #114500

princeG
Participant

There is a site called Msn problems, http://www.msn-problems.com/forum/index.php
From there I obtained the following solution:

To register the Windows digital signature files
On the Windows taskbar, click Start > Run.
At the prompt, type the following:

regsvr32 softpub.dll wintrust.dll initpki.dll dssenh.dll
rsaenh.dll gpkcsp.dll sccbase.dll slbcsp.dll cryptdlg.dll

And hope it works.

February 14, 2005 at 4:19 pm #114501

ElliottC
Member

I’ve done all you told me to do, but still it says i’m not connected to the internet when i try to sign in.

February 14, 2005 at 5:41 pm #114497

detn8r
Participant

Do you have any types of software or hardware that might be blocking the connection such as a firewall?

February 14, 2005 at 8:46 pm #114503

ElliottC
Member

Problem is solved…all i done was run spyware again and when i restarted my computer it worked, although this was the second time i tryed this so i’m not sure why it hadn’t worked the first time. Thanks for all your help.

February 15, 2005 at 12:32 am #114498

JazzBaby
Member

Okay, I’ve had this problem a couple times and (for me, anyways) it’s often caused by a problem with my wireless router. Hopefully running the spyware works permanently, but if not and you’re on a router, try restarting it. Usually works for me. Good luck and welcome!
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