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I don’t know what’s up, but I use MSN just to get notified when I have emails in my hotmail. Not so long ago, the function totally turned unuseful. It doesn’t notify me of new messages that come into my box anymore. I’ll have like 3 new messages, the MSN won’t notify me, nor will right clicking it and seeing next to My E-Mail Inbox have a (3) next to it, and even when I do read messages, it still says that there is a new message in my box on the status. I thought it was MSN itself, so I downloaded MSN 7.0 beta, but i’m still getting the same issue. Does anybody know what’s going on? Is it because hotmail upgraded the accounts and added more stuff? Thanks!!! 😮
yeah I do, but i’m just wondering how come this option isn’t working properly. anyone else having this problem? it use to be once I would get a email into my hotmail box, I would be notified of it not even a second later!
I had an exact same problem about 6-7 months ago. Little “You have received a new message from…” pop-up notifier suddenly stopped appearing. Whatsmore, when you open Messenger Window, the “No new messages” sign was not getting updated. I would exit the Messenger, sign in again, and then it would say “1 New Message”. When I click, and view the message, that Messenger window does not get updated, so it still used to say “1 New Message”. Only after closing/signing in again, it would say “No new messages”.
I tried it at work, at home, and from a friend, with Messenger 6.2, and two other previous versions going back to v4, from three different PCs. Removed/reinstalled countless times. Then I signed in with my other hotmail address – and pop-ups were working! Signed back in with my usual name, but nothing.
Posted an issue here, I found other 5-6 people who had the same problem, but the majority is just fine. When I saw this message, I immediately tested it, but it works fine for me now. My guess is that they’re upgrading your Hotmail Inbox to 250 Mb, because 2-3 weeks after the problem disappeared for me, I got a larger Inbox, and this somehow messes up the new mail notifier. In any case, I think it’s a problem with MSN internet service, absolutely nothing to do with your PC. What I did though, is send 2-3 bug reports to Microsoft, from
http://uk.support.msn.com/contactus_emailsupport.aspx?productkey=MESSENGER&ct=eformfree
After several automated replies, I was finally getting some feedback from developers, however, make sure that you specify when you write to them that it is MSN MESSENGER, not MSN EXPLORER that you run. No matter how many billion times I used to write this to them, I would always get an email from some other guy at Microsoft, asking me for MSN Explorer log.
Anyway, the problem “fixed itself” in about 2-3 weeks time, but there’s no harm in sending them few bug reports.
I found my original topic about this problem:
https://bigblueball.com/forums/topic.asp?TOPIC_ID=9555
Hope it helps.
Hello Jason,
Thank you for writing to MSN Messenger Customer Support. My name is Genalyn and I will be assisting you.
Before anything else, I’d like to say sorry for the delayed response. We normally respond within 24 hours. However, we have received an unusually large number of messages recently. We appreciate your patience as we handle every customer request as quickly as possible.
From what I’ve read in your message, the e-mail alert notification and e-mail counter of MSN Messenger are not working anymore. I can understand how you feel about this matter; let me help you resolve your issue.
We have confirmed the problem you described and passed the issue on to our technical support staff for investigation. Our technical support staff are currently working with a fix and further investigating the conflicts with the latest build. Rest assured that this will be soon for we know how important this service is to you.
We understand how important this service is to you so please be assured that we are here to assist you in resolving your problem.
Jason, I sincerely apologize for any inconvenience this may have caused you. You are valuable at MSN and we look forward to providing you with consistent service. Please feel free to write back if you have any other inquiries regarding MSN Messenger.
You may also visit our Help site for additional online help. Please go to:
http://messenger.msn.com/Help/Thank you for your continued support of our product.
Sincerely,
Genalyn
MSN Messenger Customer Supportwell at least they know about it!! =D
Yeah, but that is probably nothing more than an automated response. It is one of the email templates that MS sends to you several hours after you wrote a bug report.
Quote:quote:Our technical support staff are currently working with a fix and further investigating the conflicts with the latest build.It’s got nothing to do with the build. If you want to check, you can download previos versions of Messenger, or the newest BETA 7 version. When this was happenning to my msgr, I must’ve tried 3 different versions. It is more to do with your MSN profile, and right now, something is preventing email alerts.
Still, doesn’t hurt to let them know. Hopefully it’ll get sorted out soon.
Quote:quote:Originally posted by Mr_VYeah, but that is probably nothing more than an automated response. It is one of the email templates that MS sends to you several hours after you wrote a bug report.
Quote:quote:Our technical support staff are currently working with a fix and further investigating the conflicts with the latest build.It’s got nothing to do with the build. If you want to check, you can download previos versions of Messenger, or the newest BETA 7 version. When this was happenning to my msgr, I must’ve tried 3 different versions. It is more to do with your MSN profile, and right now, something is preventing email alerts.
Still, doesn’t hurt to let them know. Hopefully it’ll get sorted out soon.
yeah I was guessing that .. but w/e .. i’ll wait it out .. eventually **** .. I hope it gets fixed .. i’ve tried beta 7 .. and i’ve gone back to 6 .. but i’m going back to 7 kuz I think it looks better =D .. I just check my mail hourly now. damn MSN!!!! 😡
Quote:quote:Originally posted by kriss_boyI have the same problem!! Whats the latest? its really annoying!!
the latest is THE ISSUE IS NOT RESOLVED AND IT’S PISSING ME OFF :mad::mad::mad::mad::mad::mad:
they keep sending me stupid emails .. saying I have spyware .. my internet cache is full .. and other dumb crap that doesn’t make any sense on why the alert doesn’t come on!!!
GRRRRR 😡
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