please help - BigBlueBall

This topic has 4 replies, 5 voices, and was last updated 21 years, 7 months ago by gonzalo.

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July 27, 2004 at 4:51 am #9118

oxbow70
Member

I cant get connected to Yahoo messe3nger at all anymore now.
I never used to have problems till lately. I just updated to the newer version of 6.0 and it kept logging me off and on all the time. So I uninstalled it and went back to my previous version. Now I cant connect to the Messenger at all anymore so I uninstalled again and tried the 6.0 again. Not working again giving me the message all the time check if your connected to the net and try again. I am connected to the net with a dail up modem 56K
can someone please help
I tried through the help buttons they send me through a MS dos program doing some stuff it should give me a log but it doesnt get me anywhere
I realy do need this messenger connection back for my work!!!!
Thanks

July 27, 2004 at 11:44 am #75392

gonzalo
Member

while you fix your problem why you don’t try the web yahoo messenger, you don’t have to download anything, it uses the internet. You have less features but if you are so desperate it’s an option, isn’t?

July 27, 2004 at 12:25 pm #75390

MartinBradley
Member

Are you running a firewall at all? If so, this could be preventing you from connecting to Yahoo Messenger.

What Operating System are you running?

Also, try the following list of topics, which may or may not be of help:

https://bigblueball.com/forums/topic.asp?TOPIC_ID=1768&SearchTerms=Can’t,Connect,To,Yahoo,Messenger
https://bigblueball.com/forums/topic.asp?TOPIC_ID=13261&SearchTerms=Can’t,Connect,To,Yahoo,Messenger
https://bigblueball.com/forums/topic.asp?TOPIC_ID=11610&SearchTerms=Can’t,Connect,To,Yahoo,Messenger
https://bigblueball.com/forums/topic.asp?TOPIC_ID=12281&SearchTerms=Can’t,Connect,To,Yahoo,Messenger
https://bigblueball.com/forums/topic.asp?TOPIC_ID=6876&SearchTerms=Can’t,Connect,To,Yahoo,Messenger
https://bigblueball.com/forums/topic.asp?TOPIC_ID=6373&SearchTerms=Can’t,Connect,To,Yahoo,Messenger

Hope they help.

July 27, 2004 at 11:49 pm #75391

EliteNick
Member

As Martin said, it sounds like you have a firewall blocking it, but sounds like it isn’t because he said it connects but then disconnects. A firewall wouldn’t even allow it to connect without the owners permission. Try going to http://help.yahoo.com/help/us/messenger/win/index.html assuming you’re on Windows. Type in your question. 🙂

July 28, 2004 at 6:40 am #75389

Jeff Hester
Keymaster

I’m not an expert but I would try these three things .

First disable your firewall through msconfig, reboot and see if it allows you to connect if it does then its your firewall. If not, try going to the top of your messenger list, click on the login tab go to preferences and connections. See what it has checked as your connection if it says No proxies, click firewall with proxies. If firewall with proxies is checked then dot No proxies click apply and ok. See if it allows you to connect, if it doesn’t the final solution delete it . Delete from add removes and check your c:/program files/ yahoo / messenger or do a search for all things yahoo related delete them all .. reboot , once again search for yahoo related items after this is done and there is NONE left on your computer I would simply try re-installing it.

If none of this works, you may have to resort to just using the web messenger. ( btw, make sure your password hasn’t been changed )
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