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Home › Forums › Archives › Instant Messaging › Yahoo! Messenger Support › Problems with my Yahoo messenger
i would like to say i love yahoo messenger and i cant go a day without using it, but now my messenger is no longer working i mean i can sign in and out but i cant send IMs or receive them. When someone sends me one i just get a blank white box i dont know what happen but if there is anyone out there who can help me i would really love it. Thanks in advance
Easiest solution to unusual problems like this is to COMPLETELY uninstall YM, delete the YM folder in Program Files, and then Reinstall YM. My best guess is that it would solve the problem since it is very hard to be too scientific and logical to identify the causes of such problems.
You can read the following solution by yahoo!
I can’t see the instant messages. – Yahoo! Messenger
When you send or receive an instant message and no message appears, you probably have scripting disabled in your Internet Explorer.
To enable scripting:
1. Click the “Tools” menu on your Internet Explorer toolbar and select “Internet Options.”
2. Click the “Security” tab.
3. Click the Internet (globe) icon and click the “Custom Level” button.
4. Scroll down to “Scripting.”
5. Enable the following:
* Active scripting
* Allow paste operations via script
* Scripting of Java applets are all enabled
6. Click the “OK” button at the bottom of the window.
Note: Restart Yahoo! Messenger and you should start seeing text in your IM windows again.