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Bob Billings.
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May 27, 2008 at 9:31 pm #28860
Bob Billings
MemberI’ve been searching the internet for days – and can’t find but maybe one person who posted a similar problem, and they never received an answer.
I am using AIM 6.5.9.1. When I am offline? away? (computer turned on, AIM logged in) for an hour or two or three – and a friend sends me something, I generally do NOT receive it. Unless she is persistent and sends 3-4-5 IM’s. Those I see when I clear the screen saver. They do NOT say ‘offline IM’.
I am guessing that I need to ‘log off’ or something to see ‘offline IM’s’. However, sometimes when I am using another application, with AIM running in the background – I will switch back to AIM and see several [Offline IM received 1 minute ago] notices. But when I ask – it turns out that I missed some messages – AND my IM partner says that it told her I was ‘offline’. We’re talking just a couple of minutes of using the other application (like IE, for example).
It is important to me to get these offline messages – or at LEAST know that I missed some.
Here is an example of leaving a message (Sally is ‘signed off’ when I sent it) in the morning before I just shut off my monitor and walk away:
bob (5:42:31 AM): (still 65 degrees out this morning)
Sally went away at 6:50:25 AM.
Sally signed off at 6:51:58 AM.I know Sally sent me IM’s around 6:00 AM.
Here is an example of switching to another application (IE) for 10 minutes:
bob (9:27:00 PM): ah, but you have!
Sally (9:36:26 PM):[Offline IM sent 1m ago] this says you have signed off again…so I will catch you in a bit
bob (9:36:32 PM): Just sent my brother a linkOnce again – I missed a couple of IM’s just before she said ‘this says you have signed off’.
Anyone can help out an old dude that is probably using the whole program incorrectly???
Thanks,
bobMay 28, 2008 at 4:15 am #169790Cronus
ParticipantHi Bob,
It sounds like your computer is having connectivity problems and here’s why:
You are getting offline messages. If somebody tries to send an offline message while you are online, the message will be sent as a normal message and you would not see it as offline. So, at some point you are signing off. This matches Sally saying she saw you signed offed.
Messages missing in the middle indicate that your computer wasn’t connected but the AIM servers thought you were. If your computer is getting disconnected, it will take the servers a minute or two to notice and similarly your client won’t realize it has to reconnect until a similar amount of time. So, the messages sent by Sally during that period of time will be sent as normal online messages since you appear to be online, but your client will never get them because you are not connected.
Now the question is what is taking your connection offline. You might try running a different program to maintain a constant connection to some server to see if it’s just AIM, but usually this happens when the entire computer is having intermittent connectivity.
May 28, 2008 at 9:52 am #169791Bob Billings
MemberCronus;230234 wrote:Hi Bob,It sounds like your computer is having connectivity problems and here’s why:
You are getting offline messages. If somebody tries to send an offline message while you are online, the message will be sent as a normal message and you would not see it as offline. So, at some point you are signing off. This matches Sally saying she saw you signed offed.
Messages missing in the middle indicate that your computer wasn’t connected but the AIM servers thought you were. If your computer is getting disconnected, it will take the servers a minute or two to notice and similarly your client won’t realize it has to reconnect until a similar amount of time. So, the messages sent by Sally during that period of time will be sent as normal online messages since you appear to be online, but your client will never get them because you are not connected.
Now the question is what is taking your connection offline. You might try running a different program to maintain a constant connection to some server to see if it’s just AIM, but usually this happens when the entire computer is having intermittent connectivity.
The only problem I have with this theory is that she and I can chat for hours, and it doesn’t happen unless I switch to a different application, or actually DO go away for an hour or so. I also play LOTRO – for hours at a time, with no loss of connectivity. In fact – LOTRO is NOT one of the programs that puts me ‘offline’ in AIM, because I play with sound running, and I can hear when she sends me messages, or goes away (door closing), etc. And if I alt-tab out of LOTRO I’ve never missed any of her messages. What is really annoying though is the messages she sends when I’m really not here – that I never see.
Thanks for the assistance!
bob
May 28, 2008 at 8:00 pm #169789Cronus
ParticipantThis actually matches up – what you’re describing is when using applications that make use of the network, you stay connected, but when you switch to something which isn’t constantly sending traffic, you don’t.
You may want to take a look at your router’s settings and see if it has any connection timeouts built-in.June 1, 2008 at 2:38 am #169788David
ParticipantOpen a command prompt (start > run > cmd) and enter “ping Google -t” and minimize the window. If it is network related, this should keep the connection infinitely active while using very little bandwidth/resources.
I don’t know what’d cause this, but it should be a viable temporary solution.
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