- This topic has 7 replies, 3 voices, and was last updated 19 years, 4 months ago by
.
-
Posts
-
Hi all,
I tried to log into my Yahoo account this morning and my password will no longer work. How do I know if my id has been stolen? Can I report this to Yahoo and what can they do???
Also is there any way of recovering my contacts? I kept an archive of all my chats, but do not know where to look to find it. Any help would be appreciated.
airwizard, did you try Sign-in Help ?
here the Link: Yahoo! Sign-in Help
Just fill up the fields, and you will get the new password.
Other scenario is its Might be, just might be your Account get deactived. How you can tell if your account is deactived ?, here’s the trick, copy-paste this link to your browser and add your ID after the last /. http: //profiles.yahoo.com/
Did you make someone or some people mad ?, because if Yahoo got report abuse about some account from many users, the account that got reported will be deactived.
Thanks for the advice. Have tried to get a new password but Yahoo tells me the info I provide does not match the account. It was a bogus account so I don’t even remember if I used correct info or not. My profile is still there at the moment and I don’t remember getting anyone mad enough to do this…I don’t think i’m like that.
What I really want more than anything else is to get my contacts list back how do I do that???Hi Wizard.
As far as I know there’s NO way to “get your contacts back” – unless/until YOU are able to regain control of that ID/account – but when/if you can’t provide genuine original info to Yahoo, then of COURSE they won’t believe you or help you.IF you had Archiving set ON, then perhaps you might at least find many/most of your old contacts’ IDs on your drive at somewhere like this:
C:Program FilesYahooMessengerProfiles(Your ID here)ArchiveMessagesThen I’d suggest perhaps make a new ID – AND of course provide GENUINE info this time 😉 – and contact each of those people individually (AND tell them that the “old you” is NOT really “you” any more, in case the new “owner” starts sending dirty IMs in your name).
Thanks for the advice…yes I kept an archive of my chats so may be able to reconstruct my contact list. Also found the email address that I used to activate the account and that has the email to confirm the account still in it. Don’t know if that will be of any help but at least it is evidence that the account was mine to start with!
Ok.
The email sounds good, and *I* believe you, but I’d guess “they” won’t, as it’s probably not to hard to forge or even steal an email.
Those guys at Yahoo are REALLY tough – if they have ANY doubt, they generally don’t give in (which is good, as it protects all the rest of us from people trying to take over our IDs that way).So persevere by all means (sometimes it may be just WHO you happen to talk to or correspond with at Yahoo, I reckon) – but EXPECT to never see your account again! That would be my plan.
Let’s know if/when you ever DO make any positive progress.
Good Luck. 🙂UPDATE:…..
The people at Yahoo were great. It took two emails and a series of information that I had to provide them (thank goodness my memory works fine) but I was able to regain control of my Yahoo ID within 48 hours and it appears to have not been used by anyone else…
Thanks for all you help on here as it certainly set me in the right direction to a happy ending…Thanks again. 🙂
- You must be logged in to reply to this topic.