Yahoo IM keeps rebooting itself?

I’m having the same problem. I’ve timed it and it disconnects and reconnects exactly every 10 minutes like clockwork. I originally suspected it was my virus protection app, but after disabling it, I continued to experience the same problem. I’ve tried changing my connection settings to firewall with no proxie, but I can’t connect at all with that configuration. Any ideas what would cause a disconnect every 10 minutes?

I’m using 8.1.0.421 and have been since last week. I’ve had no problems with it. Mine is set to “no proxies”(as other choices affect the ability for voice chat). I’ve left it idle for long periods and had no trouble with disconnections at all. I’m assuming it was working fine prior to your update to the most recent build?

There have been random times when YH does seem to disconnect and reconnect a lot. It’s generally an issue with their servers. Typically if you wait – it will sort itself out without any action on your part (tho it may take several days). I find it curious you don’t have the problem when you’re in a conversation though. Typically I find my contacts having issues have them in conversation and voice as well, as have I during periods when I’ve experienced this.

I did find one thing that helped me and I’ve not had much trouble since but it may or may not apply to you. I was using Windows Firewall AND my router had a firewall as well. Since having 2 firewalls can cause conflicts, I disabled Windows Firewall and went with only the router firewall. I will caution you however, you should NEVER be without a firewall. Do not disable one on your machine if it’s your only one. But if you have one on a router as well, you might give it a shot. It could have been conincidental but my problems seemed to stop quite awhile ago when I did this (both on YH and WLM). I’ve done this on 2 other machines since and have never had disconnection problems at all on them (other than a rare glitch but that happens maybe once every couple of months at worst.)

Other than trying no proxies and making sure the connection speed and country are set correctly in you preferences I’m afraid I don’t really have much help to offer other than to wait a few days and see if it resolves. Good luck and let us know how it’s going. I’ll ask around and see if I can come up with any other possibilites for you.

-Doris-

Well if it was working correctly before, and you really think it’s related to the upgrade, you could try downgrading to a previous version.

Filehippo Download Yahoo! Messenger 8.1.0.421 – filehippo.com has the previous versions. If you do this, you’ll need to remove the current version from add/remove programs first. Then go grab the last one you know was working and see what happens. It’s not going to hurt anything, other than you’ll need to reinstall any plugins you may be using. If the problem persists you can always upgrade to the current version again.

But it’s still likely related to the YH servers. It will probably just clear up on it’s own. But how long it will take is hard to say, and I certainly understand how annoying it is when it happens. Good luck and please let us know what you decide to do and if it helps.

-Doris-

OK, I’ve tried killing all of the non-essential background programs, I uninstalled Messenger and re-installed it and I’m still getting the same problem.

Bakdoor, are you, by any chance, running on a wireless connection or through an access point/router? If so, what brand and model is your router and what version of the firmware are you on?

Hi Doris,

Nope, nothing in the event log. This is mind boggling. I found several similar complaints in the LinkSys forums and several people suggested setting port triggering and re-adjusting the MTU to something below 1400. That also didn’t solve the problem. I’m still thinking it has something to do with either my wireless connection or my router, but I really have no idea.

Thanks for your help,
Nick

I am using a LinkSys router. I have already tried turning off the Windows Firewall and that didn’t fix the problem. My router doesn’t seem to have a firewall built in, although I should look further into it. But I don’t see any firewall configuration settings in the router configuration pages.

I’ve confirmed that the router time and daylight savings settings are correct.

Prior to this happening, I had Vista installed. I wasn’t happy with it so a couple of weeks ago I re-installed everything and went back to XP SP2. That is when I started having the problem. I wasn’t using Yahoo IM when I had Vista installed, so I really don’t know if it worked then or not. Now I wish that I had at least tried it.

I understand what you’re saying about the whole wireless thing, but I don’t think that’s the case. I have an excellent signal almost always. I keep getting booted in exactly 10 minute intervals. It’s like clockwork. And like Bakdoor said, if I’m chatting, no problem, I can stay on all day. But when I’m idle, every ten minutes I get booted. Also, Microsoft Messenger works just fine without any disconnects.

Thanks again for your help. I’m one of those people that won’t give up until I find the problem. The funny thing is that I’ve worked in the software industry for almost 12 years and I can’t figure out something that, on the surface, appears to be so simple.

A couple of questions…

1. I know you’re wireless…are you on a laptop or a desktop?
2. When you say you can chat and have no problems but when you’re idle it drops….are you actually using the computer when YH cuts out or is the system idle as a whole?
3. Can you confirm if it’s JUST YH that drops or if it’s your whole internet connection?

I have a potential possibility and this will help me decide if we should head there, or if it’s not worth considering. I just don’t want to go throwing out ideas and we start tweaking things that aren’t broken and end up making the situation worse, so please be patient. I may have more questions but these will help me out a great deal.

-Doris-

There’s a method to my madness here so please hang in there with me!