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laceyjan02
Member:(The only ports that Charter is blocking to date are 6667 thru 6669.
Does your voice mail use those ports? These ports are being blocked to
protect our Servers from the Netsky Virus and will not be unblocked until
the virus threat is over.If you have any additional questions regarding your Internet service or
need further assistance with it, you may contact us by calling the
telephone number listed on your bill or work order. Additionally, you can
find your local contact information on the web at:
http://www.charter.com/service/contact/contact.aspThanks Again,
Technical Support Team
Charter Communications
This is what I got back in an email from Charter todaylaceyjan02
MemberI called Charter tonight, they told me that they have blocked some ports, because of an email virus, and won’t unblock til the virus is gone. I think I will look for another ISP!!!! :(:mad:
laceyjan02
MemberI am having the same problem, and I too live in South Carolina, and am with Charter. They told me it was Nortons, and AVG that were blocking the ports 53 and 550, then they told me to call Nortons and have then unblock those ports for yahoo voice chat, so that I can access it. I think this is BS!!!! I have battled with this for a week, and I am sooooooo mad!!! Charter blames E1 else but themselves! There has to be something going on with Charter. I called them just now, it said there wer outages in my area, and if thats true, how can I be on here????? Hope Someone can find the “cure” for this! Gl to all of us!:mad::mad::mad::mad::mad::mad:
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