However, under each of these we should have some sub-sections because some people seem to have similar problems that are not cut and dried…because there have been similar ones like the ones Freddy has mentioned…and they’ve had similar twists… Something like…”If you see this happening (i.e. many chat requests etc…coming in; this is what’s happening and this is a way to fix it.”) Should we also, in the FAQ, have links to the similar posts if the FAQ does not give enough info?? (I don’t know if the other ones have that, I’d look @ the AOL one but my reg. PC’s hard drive died…this one is SLOW!) But that’s an excellent start Freddy…you never let us down! Also, who is going to write these FAQ’s?? Is this extra work for Jeff?? The worst thing about an excellent idea (and it IS an EXCELLENT idea Johnson…..I have to give credit where it’s due!) is making it happen.