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Home › Forums › Archives › Instant Messaging › AIM Support › AIM 5.1 problem that is very annoying
i have been encountering a nagging problem when i try to upgrade from 4.8 to 5.1. i successfully installed the upgrade, restarted my computer, and then signed on to 5.1, but just as the buddy list comes up and the program begins to run, i receive an error message that says “AOL instant messanger has encountered a problem and needs to close. We are sorry for the inconvenience.” under “more information” it says… “Error signature. AppName: aim.exe AppVer:0.0.0.0 ModName:miscui.ocm ModVer: 0.0.0.0 Offset: 00001988” I have absolutely no clue what is going on here or why this won’t work. i have tried re-downloading and re-installing the file and i have tried putting it in different directories, but nothing seems to help. i am running XP and getting very pissed off, please help.
p.s.
i am not sure if this is related, but at the very end of the installation process a window pops up that says “Procedure point IdleShutdown could not be locaed in the dynamic link library idlemon.dll” so i searched for idlemon.dll and downloaded that file into my AIM95 folder, but i don’t know if that was what i needed to do, or if that is even the problem at all.
Have you tried uninstalling AIM before reinstalling? If not do that uninstall AIM and then reinstall it. However you will loose any custom away messages you may have created. Also do you have any AIM addons installed like AIM+?
i uninstalled aim each time before redownloading and reinstalling 5.1. i did not use any addons either. what could be wrong??