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Hello people. I just found this forum so I just joined your community. With hope that somebody can help me out with my question. My problem is: that for some reason neither IM Forwarding nor Mobile Alerts work. I own a T-Mobile Wing/HTC P4351, it’s an unlocked phone. So I still use it with T-Mobile. It’s an unlocked version of the T-Mobile Wing. Now here is the problem: I had successfully registered the device on mobile1.aol.com website. I entered my number and received a confirmation code which I entered in the field where I was supposed to. And it told that I had “successfully registered my device”. I set up ONE mobile alert (5 Day Weather Forecast) and enabled mobile IM forwarding. Neither of the two work!!! It doesn’t forward nor do I get that one alert I set up. This has been going on for probably close to a year already. I tried everything possible. I even called T-Mobile to see maybe they have some kind of a block on it. They don’t. At this moment I deleted my devices from my mobile dashboard. So I would need to reregister. Can somebody tell me a work-around this, or provide me with some other help. Thank You For Your Help!!
Hello and welcome to BBB! The Wing appears capable of connecting directly to AOL for IM. Is there a reason you want to forward to text messaging instead?
Can I assume you have verified and are paying for any data and/or text plans as required for your phone?
Have you followed all of the steps outlines here? If you have the appropriate data/messaging plans on your phone, and are located in the U.S., I don’t see any reason it shouldn’t be working for you.
Are you able to receive mobile alerts from any other sources? Or is AOL the only one you have tried?
@patndoris 236160 wrote:
Hello and welcome to BBB! The Wing appears capable of connecting directly to AOL for IM. Is there a reason you want to forward to text messaging instead?
Can I assume you have verified and are paying for any data and/or text plans as required for your phone?
Have you followed all of the steps outlines here? If you have the appropriate data/messaging plans on your phone, and are located in the U.S., I don’t see any reason it shouldn’t be working for you.
Are you able to receive mobile alerts from any other sources? Or is AOL the only one you have tried?
Hi. Reason – I don’t have the application on my phone anymore is: I really use an Unlocked HTC device (same version as the T-Mo Wing), even when I did, whenever my phone was set to “Vibrate” mode, the new IM notification would be silent. Next – I want forwarding, not to be logged in the service 24/7 and drain my battery. Yes, that drains your battery about 70x times faster, rather then to just have the PDA on. + I really want to set up a mobile alert also. My local weather forecast. Every day at 11 AM. AOL/AIM Mobile Service offers that feature on the same page where you configure your forwarding. Thank You For Your Help.
From what I can see, unlocked phones can present some challenges at times. I can also see that AIM/AOL IM forwarding seems inconsistent across many different carriers and types of phones.
You did not indicate if you have followed the steps as outlined on the AOL help pages. They also say if you need to “release” your number so that you can change it, or in your case – perhaps try again to set it up – you need to send them a blank txt message. Have you done this before trying again? Otherwise re-doing the confirmation number isn’t going to make any difference.
I also found that if the AOL system thinks you are signed in anywhere else, like a computer or mobile AOL application, it will not do any forwarding as text. When you tried to set this up – do you know if your contacts could actually see you as mobile? There should have been a mobile icon by your name.
If AOL sees you as mobile, then it’s a carrier/phone issue. If AOL doesn’t see you as mobile, then either the registration isn’t working, or the system does not recognize you as being fully signed out everywhere else.
@patndoris 236164 wrote:
From what I can see, unlocked phones can present some challenges at times. I can also see that AIM/AOL IM forwarding seems inconsistent across many different carriers and types of phones.
You did not indicate if you have followed the steps as outlined on the AOL help pages. They also say if you need to “release” your number so that you can change it, or in your case – perhaps try again to set it up – you need to send them a blank txt message. Have you done this before trying again? Otherwise re-doing the confirmation number isn’t going to make any difference.
I also found that if the AOL system thinks you are signed in anywhere else, like a computer or mobile AOL application, it will not do any forwarding as text. When you tried to set this up – do you know if your contacts could actually see you as mobile? There should have been a mobile icon by your name.
If AOL sees you as mobile, then it’s a carrier/phone issue. If AOL doesn’t see you as mobile, then either the registration isn’t working, or the system does not recognize you as being fully signed out everywhere else.
“Blank TXT Message” to what number should I send it to??
@patndoris 236164 wrote:
From what I can see, unlocked phones can present some challenges at times. I can also see that AIM/AOL IM forwarding seems inconsistent across many different carriers and types of phones.
You did not indicate if you have followed the steps as outlined on the AOL help pages. They also say if you need to “release” your number so that you can change it, or in your case – perhaps try again to set it up – you need to send them a blank txt message. Have you done this before trying again? Otherwise re-doing the confirmation number isn’t going to make any difference.
I also found that if the AOL system thinks you are signed in anywhere else, like a computer or mobile AOL application, it will not do any forwarding as text. When you tried to set this up – do you know if your contacts could actually see you as mobile? There should have been a mobile icon by your name.
If AOL sees you as mobile, then it’s a carrier/phone issue. If AOL doesn’t see you as mobile, then either the registration isn’t working, or the system does not recognize you as being fully signed out everywhere else.
“”release” your number” – How do I release my number?? This is VERY VERY VERY might be it!! Before (when it worked) I was using HTC MDA, and it was working perfect. Ever since I got a new phone and simply reregistered my device, I have been facing this. A VERY LONG TIME ALREADY!! Please help me with “release” my number. Thank You!!!!!
How to Reset Your Mobile Number with AOL®/AIM®
Just bought a new mobile phone or receive a new mobile phone number? If you need to reset your mobile number with AOL/AIM, just send a blank text message to 265022 from your mobile phone. This will reset your mobile number in our systems and allow you to register for AOL Mobile services under your Screen Name.If you need more on this, click here.
Please let me know if this solves your problem.
@patndoris 236168 wrote:
If you need more on this, click here.
Please let me know if this solves your problem.
Thank You. Let me follow this, and I’ll let you know the outcome!! Thank You
@patndoris 236168 wrote:
If you need more on this, click here.
Please let me know if this solves your problem.
I sent one. I got one back, it reads: “Service that associate a Screen Name with your phone have been stopped. But you can receive messages from AOL IM that are addressed to your phone number”. What do I need to do next??
I would try logging into your AIM/AOL account on the computer and re-doing the association with your phone number. Just sign in on here and follow any instructions. Just make sure you are completely signed out everywhere afterwards or it won’t forward any IMs to you as a text.
Best of luck and let me know how it goes.
@patndoris 236171 wrote:
I would try logging into your AIM/AOL account on the computer and re-doing the association with your phone number. Just sign in on here and follow any instructions. Just make sure you are completely signed out everywhere afterwards or it won’t forward any IMs to you as a text.
Best of luck and let me know how it goes.
I’m not looking towards to JUST have the forwarding working. But the alerts you can set up on the site, also. The service is very nice. I want to be able to set up the forwarding as much as the alerts to actually get to my cell. I’m really looking towards it. As for now, I followed the link you gave, and made sure my phone is not associated with the AIM/AOL Mobile service. Should I reregister the device, but be totally signed out of the server at that time? And reconfigure the alert and forwarding? Is that what you would like me to try??
P.S. I try to get in touch with you over Y!, but we seem to miss each other all of the time. I’ll keep on trying to catch you.
@patndoris 236171 wrote:
I would try logging into your AIM/AOL account on the computer and re-doing the association with your phone number. Just sign in on here and follow any instructions. Just make sure you are completely signed out everywhere afterwards or it won’t forward any IMs to you as a text.
Best of luck and let me know how it goes.
DUDE!!! Thank You!! I fixed 1/2 of the problem, and the important part too!! I fixed the forwarding part. I’m still not getting the alert, but I could live without it. Do you know of any other places where I can set one up? My local forecast, 5 days (free)?? Thank You so much for at least getting my forwarding back up.
I don’t know about 5-day weather, but you can check Weather.com for severe weather alerts. Also, Windows Live alerts offer weather from MSN. You’ll have to check the options.
You might also try a different alert from AOL just to see if it comes thru. If so, then it’s likely a problem with the weather alert itself. If not, perhaps AOL doesn’t play nice with T-Mobile for alerts – that is a possibility.
Best of luck! Glad to hear you got the forwarding working and the phone re-registered. That really was the most important part. Now you may just need to play around on the AOL/AIM settings a bit. I actually don’t use AOL/AIM so I’m not really able to go much farther than this with it.
@patndoris 236180 wrote:
I don’t know about 5-day weather, but you can check Weather.com for severe weather alerts. Also, Windows Live alerts offer weather from MSN. You’ll have to check the options.
You might also try a different alert from AOL just to see if it comes thru. If so, then it’s likely a problem with the weather alert itself. If not, perhaps AOL doesn’t play nice with T-Mobile for alerts – that is a possibility.
Best of luck! Glad to hear you got the forwarding working and the phone re-registered. That really was the most important part. Now you may just need to play around on the AOL/AIM settings a bit. I actually don’t use AOL/AIM so I’m not really able to go much farther than this with it.
Hi. After I followed your instructions (well not yours but you linked me to them), after I reset my phone and then reset it up with Mobile AOL. Forwarding is working!! I could live with just that at least. Thank You for your help!!
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