Home › Forums › Archives › Instant Messaging › AIM Support › AIM, Pidgin, and Trillian not sending or receiving IMs from one of my contacts
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October 14, 2010 at 2:27 am #32216FoursideMember
This has been going on for about a week now with a friend of mine who uses AIM. Since last Thursday, I’ve been having trouble communicating with her through AIM or any other client I’ve tried in which I’ve used AIM to contact her, be it AOL Instant Messenger itself, Gaim/Pidgin, Trillian, Meebo, and the like, and I’ve attempted to contact said friend across several different screennames.
She hasn’t blocked me, as I can clearly SEE her online, and she isn’t just ignoring me as we can talk (albeit in limited capacity) on other clients or web apps. At one point, we figured it was something wrong with her computer, but once we eliminated that, we settled on the likelihood that it might be something wrong on my end. I traced these instances back to last Thursday, as I recalled that this was the day I installed another IM program, QQ, to my system and since then, I haven’t been able to talk to her over AIM. Strangely, I can message just about everyone else on my list, but this one individual is just weird. I suspect that there may be some others to whom my IMs aren’t reaching, but this person has been the most notable so far. Since then, I’ve removed QQ and deleted its registries, and have attempted to run several cleanups of my computer, as well as change the port and host through which AIM connects, but I’ve had no luck so far.
My friend really only uses AIM and Facebook IM (and that’s broken beyond belief as is). She doesn’t use any other clients, so I can’t have her switch to those. I’m trying to do as much as possible short of reformatting my computer to try and fix what might have gone wrong. I couldn’t even perform a system restore because by the time I’d realized what might have been the issue, system restore had already bumped out the restore point for last Thursday.
I ran some scans of my computer last night with Malwarebytes Anti-Malware and Daniweb’s DDs scanner. These were the results I got:
Malwarebytes’ Anti-Malware 1.46
http://www.malwarebytes.orgDatabase version: 4807
Windows 6.1.7600
Internet Explorer 8.0.7600.1638510/13/2010 2:22:37 AM
mbam-log-2010-10-13 (02-22-37).txtScan type: Full scan (C:|)
Objects scanned: 468046
Time elapsed: 1 hour(s), 49 minute(s), 6 second(s)Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0Memory Processes Infected:
(No malicious items detected)Memory Modules Infected:
(No malicious items detected)Registry Keys Infected:
(No malicious items detected)Registry Values Infected:
(No malicious items detected)Registry Data Items Infected:
HKEY_CLASSES_ROOTregfileshellopencommand(default) (Broken.OpenCommand) -> Bad: (“regedit.exe” “%1”) Good: (regedit.exe “%1”) -> Quarantined and deleted successfully.Folders Infected:
(No malicious items detected)Files Infected:
(No malicious items detected)I’ve included this and the other logs in the attached zip file.
Thanks in advance to anyone who can lend a hand!
November 13, 2010 at 2:53 pm #176866HoppusParticipantis this issue cleared up?
i’m wondering if it was an error on america online’s sideNovember 13, 2010 at 4:55 pm #176867FoursideMember@Hoppus 250142 wrote:
is this issue cleared up?
i’m wondering if it was an error on america online’s sideI haven’t had any luck. I still haven’t been able to make contact over AIM after a month (though we can still send messages on Facebook just fine). I tried to contact AOL for solutions, but I haven’t heard so much as a word from them in return.
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