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- This topic has 5 replies, 4 voices, and was last updated 19 years, 4 months ago by CantTouchThis.
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December 27, 2004 at 7:24 pm #15573BMoffaMember
I’ve gotten about three messages from AOL system manager in the lsat couple weeks saying my name has been signed on from a different location, and to diconnect this other location, to hit #1 – which I always do.
my problem is — I have idea how this is happening. I don’t have AOL – and I’m never in a situation where I would be in another place online or with mobile connections, etc. I changed my password the first time this happened and I just changed it again today. is there anything else I can do? Obviously someone is hacking or signing in without my knowing it — I’m hoping if I change the password it will help.. otherwise what gives??
December 27, 2004 at 7:42 pm #109921_Max_MemberQuote:quote:If you are concerned about an IM you received from AOL System message stating that your Screen Name has signed on at multiple locations, read about this feature here. This message is intentional in situations such as the following:
• The same Screen Name signs on to both AOL and AIM at the same time.
• The same Screen Name signs on to AIM in multiple locations (8 simultaneous logins are allowed).
• Your Internet provider temporarily disconnects you and assigns you a new IP address.
When you receive this message, you can force your Screen Name to be logged off AIM at the other locations. You cannot cause AOL sessions to be logged off. For instructions, send any message as a reply to AOL System Msg. If you are concerned that another user may be using your Screen Name, change your password and make sure not to leave your password stored on public computers. AOL users can also change the password they use on AIM at keyword: AIMPASSWORD.Source: http://www.aim.com/help_faq/common_problems.adp?aolp=#all
December 27, 2004 at 10:09 pm #109922BMoffaMemberMax.. Thanks, but I know why it happens. I’m saying that none of those above options fit me at all — I have changed my password, twice now.. I just didn’t know if I was missing anything…
December 28, 2004 at 6:46 pm #109924CantTouchThisMemberCheck if your E-mail address is correct, because someone may have changed it, which means no matter how many times you change your password, they still have the option to request it.
December 28, 2004 at 7:13 pm #109920TigerbladeParticipantthere’s also the possibility that you have a keylogger or trojan of some sort installed on your computer, and this person can see any passwords you change, etc… you could try using programs like HiJackThis, Ad-Aware, and Spybot to check for any programs like that…
December 28, 2004 at 9:53 pm #109923BMoffaMemberI verified that my email is correct (that I have changed passwords to, too recently). I will try the Spyware checker…
Thanks
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