Home › Forums › Archives › Instant Messaging › Windows Live Messenger Support › Anyone else having trouble connecting to Live Messenger
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codythatsme.
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October 18, 2008 at 4:25 am #29371
rafaelemt
MemberSince about 1 hour ago I’m unable to connect to Live Messenger and when I try to sign in I get error code 81000314. The funny thing is it was working fine just an hour ago and it suddenly got disconnected and now I’m unable to sign in.
October 18, 2008 at 5:18 am #171585codythatsme
Member=o! Im having the same problem! Happened to me an hour ago, can sign in with all other email accounts, mine is a live.com.au but hotmails seem to work, well no one else i know has a live so i cant test it. Anyone have a fix?
October 18, 2008 at 6:14 am #171576rafaelemt
MemberOk this is weird, I can log with my .hotmail accounts but with the .live accounts I’m unable to log on. Dang! this is annoying 😡
October 18, 2008 at 6:29 am #171586codythatsme
MemberHey all is working now! Live servers must have been down
October 18, 2008 at 3:21 pm #171579Philip
ModeratorI haven’t been able to sign in to WLM for the past 10 hours or so, ending up with an error code of 80070057. Hopefully all will be well tomorrow.
October 18, 2008 at 6:39 pm #171584Doris Kenney
ParticipantWhile I’ve not had any trouble signing in….I’ve had frequent disconnects for the last 48 hours. I think you’re right that it’s server issues on the WLM end. Sadly, that’s a wait it out problem no amount of trying to fix it will make any difference.
October 19, 2008 at 8:23 am #171580Philip
ModeratorDoris, I still can’t sign in into WLM. But Web Messenger’s fine.
October 19, 2008 at 7:00 pm #171583Doris Kenney
ParticipantOn the Microsoft WLM Newsgroup the threads are filled with people who can’t get on just now. Jonathan Kay (Microsoft MVP) has posted in most of those threads that there is a service problem, they are working on it, and to keep trying back. It’s affecting a large number of users just now.
There are 3 common error codes. The are referenced in this link.
Just be patient. From the number of times he answered posts (which is uncommon in and of itself) it’s obviously a big deal to them. I’m sure they’ll have it up and working as soon as they can.
October 21, 2008 at 2:09 am #171577MrOats
MemberMy friend and I had the same problem, error code 80070057.
As of Monday, October 20th, 2008, 10:08 PM I am logged on and all is well. 🙂
A pop up installation was being made when I first started messenger, though.October 21, 2008 at 11:09 am #171578Philip
ModeratorMrOats;233182 wrote:My friend and I had the same problem, error code 80070057.As of Monday, October 20th, 2008, 10:08 PM I am logged on and all is well. 🙂
A pop up installation was being made when I first started messenger, though.I haven’t been able to sign in to WLM for the past three days and am having the same error code as you, Andrew.
What annoys me is that there hasn’t been much mention of this on the Internet (?) but according to Doris it is affecting quite a number of people.
October 21, 2008 at 9:41 pm #171582Doris Kenney
ParticipantWell, I’m not seeing loads of people anymore with the problems, nor am I seeing loads of people posting in the Microsoft forum that it’s all fixed either. For several days the problem has been rampant.
From an account I read about some options for groups that were no longer greyed out (although not yet fully functional either), it would appear perhaps some kind of update was pushed out this weekend. Perhaps something didn’t go quite right with that.
It might be worth trying repair. If that doesn’t work, I guess looking at the specific error code and possibly doing Tools/Options/Connections and running the troubleshooter couldn’t hurt.
My guess is there are still some accounts having trouble – tho I can’t say for sure. And yes, the lack of information on this one is most frustrating.
October 22, 2008 at 4:03 am #171581Philip
ModeratorDoris, after 4 days of not being able to sign in to WLM9, I was getting pretty sick of this crap. I ran a repair (no luck) and the troubleshooter said everything was fine :confused: So out of desperation more than anything else, I uninstalled WLM9 and reverted back to 8.5 – voila! I could sign in immediately.
Dunno what was wrong with 9.0, but I’ll run some spyware and virus scans, just to be sure.
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