Home › Forums › Archives › Instant Messaging › Yahoo! Messenger Support › Cannot log in even after password request!
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December 25, 2006 at 10:45 pm #25913marks48Member
Hi, I had my password saved on my computer, and logged in that way. I had another yahoo id i didnt log into for a while, so I logged in with my new name and logged back out then went to log back in with my original id. The password didnt work so I figured I forgot it so i pressed the “forgot password” button. It asked me for my info, and pressed submit. On the next page it told me to enter my “secret answer” for the security question, which I answered then checked the “show new password” button and pressed submit. It showed me my new password, I typed it in mesenger then pressed enter. It did not log me in, but opened the main yahoo webpage to log in. I tried that, no luck. I did the password thing again but said for them to email it to me instead, the email came in but the password did not work still. has anyone ever had this happen? if so what was the resolution? thanks
ps. I ran defrag, deleted temp internet files, uninstalled / reinstalled yahoo…. no luck.
PPS. I just tried logging in again, when the yahoo webpage opened i put my user name / password in, then hit submit and it said error and asked me for my id, password and also asked me to type the security message conformation (like 5 letters) in the box, when I did it that time it logged me in on the web. I then tried the actual yahoo mesenger, worked fine. very strange.
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