Cannot start a conversation…

This topic has 11 replies, 7 voices, and was last updated 22 years, 1 month ago by noahs_dad.

Viewing 12 posts - 1 through 12 (of 12 total)

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August 20, 2004 at 3:23 pm #2623

shingomama
Member

Heya,

I keep getting the message “We were unable to begin a conversation with ‘……’ You may want to try later” Whenever someone tried to message me or I try to message them. I have tried to reinstall several times and it still persists…. And to further make the problem confusing, when my sister uses MSN under her Win XP login name, MSN works fine! Any suggestions on what could be causing this problem?

August 25, 2004 at 10:08 pm #39539

robboadd
Member

the same thing has jsut happened to me. I left the pc on over night to download a game then my dad switched it off at the mains. now that same message comes up wen I try to talk to somebody but it works perfectly on the family account. someone help me to I dont have any idea what this is either!!!!!!!!!!!!!!!.

August 25, 2004 at 11:07 pm #39541

Kryptonate
Member

Do you have the Handwritingplugin installed with Messenger Plus!? If so go to C:Program FilesMessenger Plus! 3Plugins and remove MsnHandwriting.dll (first close your MSN Messenger completely). Afterwards restart MSN Messenger and check if you can talk to people again.

August 26, 2004 at 9:50 pm #39540

robboadd
Member

Thanks a lot it worked!!!!!! Why did that happen though?

August 26, 2004 at 11:19 pm #39542

Kryptonate
Member

or 1. you don’t have Windows XP, Windows 2000 or Windows Server 2003

or 2. You didn’t install the Ink Redistributables. If you want them, you can get them at http://kaonet.net/page.php?id=75

August 31, 2004 at 4:39 pm #39538

shingomama
Member

Thanks alot! It’s working again!

After MSN support gave me an stupid response to the problem, I decided to try here! You guys rule!

Thanks again.

September 26, 2004 at 11:03 pm #39544

nanny
Member

I too am having problems with my audio conversation. Everytime I try to carry on a conversation the same thing comes up for me the conversation was ended et. I hav etried everything I could think of I have the version 6.2 . Today I could talk to my son who had a version 5 but I could not talk to him with the version 6.2 . Could you offer any solutions help

September 27, 2004 at 6:28 pm #39536

Deadeye
Member

Nanny, try to give more information. Your operating system and such.
If the only change that took place was the upgrading of MSN 5 to 6.2 then it probably is an RTCDLL.dll file problem. Solutions have been posted for this problem but it is many pages behind.
Make a search

September 27, 2004 at 6:58 pm #39543

pobogmalinowski
Member

Similar problem,
after successfully removing trojans from my computer using “hijack” I have been suffering significant problems with my MSN Messenger. Though previously I was able to have both written and audio conversation with MSN I cannot have an audio one anymore. When I start my conversation I receive a reply saying “Yours computer, internet provider or network might not suport audio conversation or videoconverstion” and then “conversation was finished” and “an error with network or computer you are using or trying to connect occured” “Try again later” Is it possible that some of my settings were changed while fighting with trojan? What do you think about it? I am sure it is not a problem with network as I’ve checked it using another computer. Using WIn98 Ths

September 27, 2004 at 8:52 pm #39545

nanny
Member

hi
my system is Windows Me and I can use my mic and carry on a conversation in yahoo messenger so why can’t I do the same in MSN
It said I might be behind a firewall and I fixed that.
I carried on a conversation with my son who had version 4.7 but when he also installed the version 6.2 we could not carry on a conversation.
He has windows xp.

September 28, 2004 at 6:30 am #39537

Deadeye
Member

I used to have the same problem. But it got fixed when I formatted my computer.
The audio conversations are really a problem with msn.
There used to be a long and very descriptive topic about this with many solutions for all possible problems but its so old that it has been probably deleted and I dont remember details.
I remember that by upgrading MSN 6.2, the file named rtcdll.dll that is responsible for audio and video chat is also being upgraded to a faulty rtcdll.dll. I also remember that going back to MSN 5 wont work either.
One solution is to go with yahoo but you probably didnt need me to tell you that…
I also remember someone recommending deleting MSN 6.2, installing 5 and saving the good version of rtcdll.dll somewhere in your documents, then upgrading to 6.2 and replacing the bad version of the rtcdll.dll with the good one you saved from MSN 5.
The file i’m talking about is in c:/windows/system32

October 1, 2004 at 7:15 am #39546

noahs_dad
Member

Help!
I am a NEWBIE who has recently installed MSN messenger v.6.2 on the Windows XP platform
I use Norton Antivirus 2004
Windows service pack 2

The problem:

I get picture but no sound… I have tried re installing No help!
I use a USB microphone (that is recognized) and the audio wizard functions fine (under tools)
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