Home › Forums › Archives › Instant Messaging › Windows Live Messenger Support › Can’t access MSN Messenger
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December 16, 2005 at 7:52 pm #20980jvianMember
Greetings….
I fervently hope someone can help.
Up until a month or so ago, I was able to connect with my friends on MSN Messenger on a daily basis (the MSN that was installed with Windows, IE etc). Then one day, I couldn’t.
Also some banners stopped appearing on various browser pages AND I could not log into some sites using automatic passwords etc. In some cases I could log-in manually, but in others I haven’t been able to get in again. A cookie problem?
I had SpyBot on and used it regularly. About 3 weeks ago (after the problem with MSN occured), I installed F-Secure. F-Secure required that I remove SpyBot before I could compete the F-Secure installation, so I removed SpyBot.
I am using a web based version of MSN as a work around, but it’s a pain.
I would very much appreciate advice on how to solve the problem I discussed.
Regards
JVianDecember 16, 2005 at 8:41 pm #134896xxDarkAngelxxMemberI could be wrong but the the messenger that comes with windows is called windows messenger. It is completely different from msn messenger. The only thing i can think of is to uninstall and reinstall. Prince G offered this advice to someone having connection problems : https://bigblueball.com/forums/t33185-msn-ver-75-log-in-failure–error-80072ee6.html. Some where in this forum is a url for uninstalling windows messenger and msn from the registry. i found it http://sniptools.com/tipstricks/uninstall-and-remove-msn-messenger
December 17, 2005 at 2:14 pm #134894rustedtightMemberWhich OS are you using?
December 18, 2005 at 4:06 am #134895DavidParticipantrustedtight wrote:Which OS are you using?Obviously Windows XP, Win2k doesn’t have WM installed by default.
jvian: execute “notepad c:windowssystem32driversetchosts” at the run prompt, and check the file for any entries that are abnormal. You should only have a “127.0.0.1 localhost” line in that file, and the comments at the top (Lines prefixed with the # character). It is possible that some malware added an entry that routed requests to Microsoft/MSN domains elsewhere, thus causing the MSN login to fail.
You could also try the actual MSN Messenger client instead of Windows Messenger; it’s pretty much the same software.
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