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I’m typing this for a buddy of mine…..
I got a friend who is an MSN fan, to check out Yahoo messenger a few days ago. He wasn’t too impressed how unstable it is compared to MSN, but he’ll get over it 😉
The main problem is, when he tried to get the cam set up, going to “My webcam” would just freeze up yahoo and you couldn’t kill the process, so a reboot was needed.
Today, I tried checking it out for him and i was able to open the “my webcam” but it brought up that no cam was found. So i checked out the source, and there was no source for the cam in the list. There is no navigation either. The cam works fine on all other applications including msn messenger.
He’s also using the same cam I am (logitech communicate stx)…..Anyone have any ideas?
Hmmm there can be various reasons why this happens.
First of all has your friend tried a full uninstall (including registry cleaning) and reinstall?
And does his cam work on the camtest site http://help.yahoo.com/l/us/yahoo/messenger/webcam/webcam-47777.html ? It is possible that he just hasn’t the latest cam wrapper installed. Usually testing the cam there and then re-starting messenger and check the cam source is sufficient.
Yahoo Help also suggest changing the webcam value in the registry in case the messenger is crashing when you try to broadcast your cam. (http://help.yahoo.com/l/us/yahoo/messenger/webcam/webcam-47771.html ).
Well… the help yahoo provides mostly isnt very helpful at all, but maybe trying out these rather simple things can already fix your friend’s problem.Good luck 🙂
Hi
Logitech did have a problem with some quickcam models not being detected after instal.They posted a driver update back in February. Maybe worth trying a driver reinstall from there to see if it happens, if his cam model is one of the affected models. Heres a link for the issue on their support site http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=3298 .The patched driver update is on the download page on site too.
Ofcourse, if this model is not his it might not help.
Eddie
I actually tried testing the cam on Yahoo’s site to update the wrapper, and when I was prompted to choose an internet connection, the browser stopped responding.
I’ll look into changing the webcam value in the registry but I don’t think the driver update for the webcam will apply. He is using a Quickcam Communicate STX. This sin’t listed on the driver update list. Let me know if you have any more ideas.
The only other ideas i can think of right now are, firstly to login through chat2 using the browser and to try starting the cam there after joining a room. Or, if this doesn’t give a result, to get the Ycabby files and run them which will install and register all the dll needed for cams http://www.yahelite.org/deep/files/yahelite/ in the files section there. Hope that can help.
Eddie
I cannot believe how ****ty yahoo is. I mean, on my own computer, I signed into yahoo and left it by it self while i chatted on msn and it crashed all by it self.
yeah, anyway the the replacement with the ycabby files didn’t do jack, plus internet explorer still crashes when trying to update the wrapper and weirdly, when yahoo crashes you can’t kill the bloody process. it’s impossible without a reboot, surely there is something up with this.
Maybe a stupid question, but have you done a full un-and reinstall yet? And which version of yahoo messenger are you using?
I once had a similar problem with an older version and it turned out that something had gone wrong with the installation that had caused these problems. In this case just making a full uninstall and then install another version after updating the explorer and flash worked fine for me.Good luck 🙂
Oh i forgot to ask… did you try to download the wrapper from another yahoo test site, like http://au.help.yahoo.com/help/au/mesg/webcams/webcams-11.html ?
I’ve tried everything I can. I ran both the ‘newest’ version and the beta and they both do the same thing.
I get the same problem of the camera not supporting the required image size… Nothing on the yahoo help site works. I tried downloading the wrapper files, tried the YCABBIE files, and had no luck. Now there’s a couple extra kinks in my problem. My cam works on netmeeting, but not yahoo messenger. I just bought this PC, and it has Windows XP Media Center Edition. Not sure if that’s what’s causing it. This same exact webcam works if I plug it into a different computer and try it with the same version of yahoo messenger. The Wrapper file that I downloaded from the sites mentioned is from 10/08/2002, is that the right one? When I try to change camera source, my CAM is not listed. Only ‘Microsoft WDM Image Capture (Win32), Version 5.1.2600.2180’ is listed as a camera source. Any other ideas? Also, I have a diff cam, Micro Innovations WebCam model IC100C
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