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Home › Forums › Archives › Instant Messaging › Windows Live Messenger Support › MSN / WLM Archive › Can’t Sign into MSN + Win. Messenger, plz help
Hi all,
I just got a broadband connection to my Pc (XP), linked it up and internet is working fine. But I cant log into messenger, I have tried fresh installs of both, with the latest versions, but whenever i try to log on it says Net service can’t be found, plz make sure you are connected to the internet. I always am, an dmy account woorks in my other computer. WHats going on? Thanx, Grey
You say your account works on your other computer. Is it hooked up to the same network and sharing the Internet connection? If so, then the problem lies in the configuration of your computer.
If it’s a different connection, can you try connecting to the Internet via dial-up or some other means to test? There is a small chance that the problem lies in the configuration of your Internet connection.
Thanks, yeah i think that somehow MSN doesn’t realise that im connected to the internet, but i have tried everything in letting the system know that i am connected, but i still says “make sure you are connected to the internet.” BTW, other “sign in” programs dont work either (Outlook, Trillian, Kazaa). Thanks very much for your help.
But Internet Explorer works? Make sure your connection settings are the same for both programs.
Are you running a firewall program? It is very possible that a firewall is blocking these programs’ access to the internet. If you are already connected (IE can browse), but those other progs dont work, you may have them blocked. Also, if you are not sure if you have a firewall set up, you may want to check your virus software, as many of these progs have a firewall built in.