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Home › Forums › Archives › Instant Messaging › AIM Support › Can’t sign on!! HELP!!!
I have been using AIM for about a month now and it was working great up until a few days ago. I suddenly cannot sign on. I haven’t been signing on and off excessively and I don’t know what else I could have possibly done to create this problem. Every time I try to log on, I am told that “my screen name or password is not valid”- but it is. Even when I made a new screen name, I was told that the service is unavailable….. What?
If anyone can help me, I’d greatly appreciate it. I had a lot of extrememly important contacts on my buddy list that I can’t talk to as of now.
why dont you do the “forgot password” thing and see if maybe someone changed your password without you knowing it?
I tried that a few days ago, but the request wouldn’t go through. After I tried a few times, they “froze” it because of too many requests in a short period of time. My account should be “unfrozen” in a few hours, but this isn’t the problem- at least, that I know of.
slop101, can you please try to:
– Try to log in with another account from your computer
– Try to log in with your account from another computer
Post your findings. 🙂
Thanks for the advice. I ended up creating yet another screenname with a different email address that now works. And I was able to keep all my contacts through Trillian.
if u have this problem again make sure it is not u capslocker