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I’m a big cnn fan, and I can’t see their videos at cnn.com. I use Firefox, and I tried to use Internet explorer to see if it was a browser thing, and it works, but I can’t get any sound. weird.
so in short, I can’t get it at all with firefox, and I can get it without sound with internet explorer. any ideas?Well, let’s try the obvious. Do you have the latest version of Adobe Flash Player? If not, I think the site is Adobe – Adobe Flash Player so give that a try first.
well… when I try to play it with firefox, I get a plugin warning that says “The cnn.com video experience is optimized for Windows Media Player 9 or above. No windows media player detected.” but I have the latest Windows Media player… I think its version 11.
I tried to install file in the above link and it didn’t help.Do you get sound out of Windows Media Player when you use it locally (ie – not embedded into your browser)?
Do you have any codec packs installed?
I’ve got both IE7 and Opera 9.20, plus WMP11 installed in my system, and I can get the video and audio on CNN. I haven’t installed any additional codecs, although Opera did grumble that I didn’t have the latest WMP (?) but I clicked on Continue anyway, and it works.
@David 215482 wrote:
Do you get sound out of Windows Media Player when you use it locally (ie – not embedded into your browser)?
ya, I can get sound of it when I play a music cd… if thats what u meant.
@David 215482 wrote:
Do you have any codec packs installed?
uh… whats that? if its something you have to do manually, I don’t believe so.
@Philip 215496 wrote:
I’ve got both IE7, plus WMP11 installed in my system, and I can get the video and audio on CNN. I haven’t installed any additional codecs, although Opera did grumble that I didn’t have the latest WMP (?) but I clicked on Continue anyway, and it works.
Same with my dad, he uses firefox also, and he has a little continue button at the bottom of his screen, and when he presses it… it works. I don’t have such a convenient little button :p
Download and install the latest v9 of Opera (yeah, I know some people hate it, but I think it’s a great alternative to IE or Firefox). Then try the CNN thingy to see whether it works or not. Good luck!
I downloaded opera 9… and I got the error, but this time there was the “continue to my video” button. So I pressed that button, and the video worked, but still no sound.
Download the K-Lite Mega Codec Pack here: Codec Guide: K-Lite Mega Codec Pack * QuickTime and Real Alternative and install it. Post back if you’re still having problems.
update after the k-lite patch:
with firefox: I still have the same error, w/o the “press to continue” button
with opera: no error, but no sound
with IE: no error, but no soundhm… this is strange… maybe it was the things I installed earlier… or something weird like that, but it works in IE now. I have sound and everything. still doesn’t work in firefox though. same error
also, I took a look at the FAQ and they basically said unmute your sound. thanks… very helpful… not. I haven’t sent them anything in the feedback form yet… maybe I should do that. thought I should say something though.
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