Home › Forums › Archives › Instant Messaging › Yahoo! Messenger Support › Connection greyed out…can’t connect. HELP!!
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kusolito.
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April 15, 2006 at 3:41 am #22615
johndig
MemberNew but using…mmmm…sounds 60ish. 🙂 :woot: hi, my name is john and i’ve been into video conferencing since CUSEEME and an orginial aol member, i think i was member number 499,000. i’ve been using Yahoo messanger for years and for the first time have had a problem with it that i just can’t fix.
first i have installed nothing new except yahoo beta version. it worked for a while then stopped. i’ve tried uninstall, reinstall, uninstall, old version, new version and nothing works…
it seems to be not able to see my “connection” that is…when i go to messanger options, there is no way to change any of the options at all, they are all greyed over.
mess works on all my other computers no problem, this one????? very, very confused. any ideas from the experts….i need some help:sick: . thanks…johndig
April 15, 2006 at 4:30 am #142517williamlee
Memberhi johndig and welcome to the BBB. may i ask how you uninstalled. Did you just choose the uninstalled link they give? Sometimes this works fine and sometimes it leaves a folder or two behind which needs removed before re-installing. the best way to remove yahoo messenger is to go to add/remove programs and remove it there. then I would suggest you go to file and folder search and type in yahoo messenger checking your entire computer for any folders that may have not un-installed. that would be the first thing I would try. also when doing this I would also suggest you do this with out any programs running. I am sure others will be along to offer you more help. I will however keep checking back on this forum until you get your problem resolved. good luck and once again welcome to the Big Blue Ball
April 15, 2006 at 5:40 am #142516eddiesnipsnip
MemberHere is a solution that was successful for another member with a similar problem to yours that maybe worth trying, as supplied by Strigoi
Strigoi wrote:HAHAHA guys here is the solution.i had this problem too but nobody was able to give an answer so i tried to find a solution for myself.
The idea is this:in order to run your webcam properly you have to have the proper yahoo webcam wrapper installed in your “DOWNLOADED PROGRAM FILES” folder in WINDOWS.the thing is that they say you should download one wrapper for Messenger 7 and another one for Messenger 6 from this link http://help.yahoo.com/help/us/messenger/win/webcam/webcam-18.html for version 6 and from this link http://help.yahoo.com/l/us/yahoo/messenger/webcam/webcam-47777.html for version 7 but my problem was that no wrapper was downloading for version 7 so i finally ended downloading the wrapper for version 6 even though i have Yahoo! Messenger 7.in order to make this work though,you have to sign out and close messenger on your computer go to C:WINDOWSDownloaded Program Files and delete the old Yahoo! Webcam wrapper.download the new one(even though its the same freaking thing),restart your computer (just in case) and try out your cam over the net.it WILL work!There is further information and tips in this topic, should that not work for you
https://bigblueball.com/forums/yahoo-messenger-support/34567-web-cam-help-needed.html
Im assumming that the problem is with the webcam, as you were talking of video conferencing…my appollogies if i misunderstood:o
EddieApril 25, 2006 at 1:58 am #142518kusolito
MemberI am having the same problem with my yahoo messenger….Have you got your problem fix? Please help!
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