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Home › Forums › Archives › Instant Messaging › Windows Live Messenger Support › MSN / WLM Archive › error message 0x8100036f
hi all
i am facing this error while signing in MSN 6.1.can any body help me to solve this problem.
mahmoodgujjar can you give anymore detail about this error? Is there an error message that pops up? If so, what does it say?Remember, the more information we get, the more chances there is to helping you as soon as possible. 😉
1. Open MSN messenger and click on TOOLS, then OPTIONS, the CONNECTION and UNTICK the “I USE A PROXY SERVER” box and click OK
Then if you still can’t sign in then TICK the “I USE A PROXY SERVER” box and try sign in.
2.Check in all Messengers the Proxy configuration. Tools > Options > Conection). Is the same in all PCs?
if its not 128bit do this:
http://www.microsoft.com/windows/ie/downloads/critical/ie6sp1/default.asp
After you download Internet Explorer again you need to UPDATE windows straight away here:
http://windowsupdate.microsoft.com
If a security certificate pops up then click “YES”
Click on “SCAN NOW” then choose your operating System
Download all the “CRITICAL UPDATES AND SERVICE PACKS”
Then try sign into MSN messenger
3.Also verify Internet Explorer encryptation in every PCs. Is it at 128-bits?
4.Start Internet Explorer.
On the Tools menu, click Internet Options.
Click the Connections tab.
Click LAN Settings.
Click to select the Automatically detect settings check box, and then click OK two times.
Also get MSN messenger 6.2 now: