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Hey everybody 🙂
Might it be that there are some problems with the error messages during registration? At the beginning it always said “This username is already taken” even if I tried really odd ones. But it might be that i used not allowed characters at my first try (_, -) probably you could give a list of characters which are not allowed or give a correct error message 🙂
Sophia
Hi Sophia, and welcome to BigBlueBall!
Thanks for the feedback! I’m going to dig into the problem this afternoon and see what I find.
I really appreciate that you took the time to report the problem, and REALLY appreciate that you persisted until your registration went through!
Ok, as promised, I’ve looked into this. We use a regular expression to limit new usernames to alpha-numeric characters (plus space) only.
I’ve added a note to the registration form that says “Please note that only alpha-numeric characters (and “space”) are valid in user names.”
We will be upgrading our forums this month, and will do real-time user name validation with more descriptive help text.
Thanks again for taking the time to point this out.
You’re welcome 🙂