- This topic has 6 replies, 6 voices, and was last updated 21 years, 5 months ago by
.
-
Posts
-
my msn was working fine yesterday and then i got this 80072efd crap… not only does it deny me access from msn messenger, but to hotmail, msn spaces, and pretty much anything else that requires a .net passport…
i tried uninstalling 7.0 and installing 6.2… and i get a different error code but basically it says that maybe there is something wrong with my internet connection… my internet connection is fine… i can get to any other website i want… 6.2 also said to check the .net server status… and the status is all good…
i tried using windows messenger and it says that maybe my password is wrong… but its not…
ive tried restarting my computer, ive tried deleting cookies and temporary internet files, ive gotten rid of spyware/adware with spybot and adaware…
is there anything i can do to get msn messenger back up and running?Hi there,
If you havn’t already sorted this problem I thought I would help out a fellow messenger user if I could. I experienced the same problem for a couple of weeks and tried everything to sort the problem, including the Microsoft fixes, fixes on various forums, uninstalling messenger. I even reinstalled my machine, which sorted the problem for a while, but it came back again.
I started to get somewhere with some deduction to locate the fault.1.First try logging onto messenger/hotmail on a different machine.
2.Try getting someone else to login using their passport login on your machine.If you can login on someone elses machine, but they cannot login on yours then the problem is possibly a file called “HOSTS”, which was the cause of the problem on my machine.
Its located in the: WINDOWS/SYSTEM32/DRIVERS/ETC folder.
If there are any entries in there with IP addresses and URL’s refering to, loginnet.passport.com, msnialogin.passport.com, hotmail.com etc then remove them.
All that should be in here is a line with 127.0.0.1 Localhost. After you have done this save the file.
Also as a precaution; run any spyware finding software you have. I am unsure how the entries got into this file, but it is possibly through a trogan or virus or a browser helper object.
These entries actually cause loopbacks to your machine hence the error screens when trying to access hotmail and the 800702efd error in messenger.Hope this works! If not and the entries I mentioned in the HOST file are not present when you look, then I can only deduce that this is an ongoing fault on Microsofts servers with .NET passports. Various developers have mentioned this and it is apparently in the process of being resolved.
- You must be logged in to reply to this topic.