Home › Forums › Archives › Instant Messaging › Yahoo! Messenger Support › HELP HELP yahoo voice prob
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doc rock.
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April 28, 2004 at 2:59 am #10256
addiego2003
ParticipantI have a laptop computer and have MSN messenger and yahoo messenger. I have no problems with voice chat on MSN but on yahoo, there is no talk button and I cant voice chat with anyone….any suggestions?
April 28, 2004 at 6:13 am #80547doc rock
MemberThe first thing I would suggest without having any information on your system specs is to check your sound card. Find out if you have a full ( or dual) duplex sound card or a half duplex card. If you have a half duplex card you won’t be able to use yahoo voice, but usually the problem is that you have a full duplex card that is currently set to be used as a half duplex. To check your sound card click on start/control panel/ then choose sounds speech and audio devices../sound & audio devices..in the new window click on the audio tab expand the window to check or change your sound card…then click on the voice tab…this should be set to the same sound card..
A quick way to find ifo on your system is to click on start/allprograms/accessories/system tools/system information…then using the +/- signs expand components and select sound device.
Outside of this, the only other thought I have is that perhaps you are missing some files from your messenger program (although I am not sure why this would be, assuming you are running the latest version of messenger – 5.6). So, a “custom” uninstall/reinstall might help. Another thing you will need to do is run the audio wizard setup test b4 using voice chat. http://www.doc-rocks-dungeon.com/chathelp6.htm (for accessing and analyzing the test).
April 28, 2004 at 5:42 pm #80545Netti
MemberAlso, I know this is a no brainer, but sometimes people over look the obvious. You MUST have Internet Exployer on your computer. You don’t have to use that browser, but it must be installed as Yahoo uses a lot of those files as well.
Also have you run thru yahoo’s audio wizard? What errors do you get?
If you have a firewall, are the voice ports block, not allowing you to connect to the voice server (which is NOT the same as the chat server).
I think we need sooooooo much more information in order to help you.
Netti
April 28, 2004 at 5:57 pm #80544detn8r
ParticipantIf your using the new Yahoo BETA, the voice feature doesn’t seem to have been added in yet.
April 28, 2004 at 10:49 pm #80546f0rbez
Memberthats exactly what I was wondering about. the voice feature only works in private messages and conferences, not chats.
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