Home › Forums › Archives › Instant Messaging › Windows Live Messenger Support › Help – MSN keeps signing off
- This topic has 7 replies, 4 voices, and was last updated 21 years, 8 months ago by
lank111.
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January 10, 2005 at 8:55 pm #15908
xtra
MemberHey Everyone
I hope you guys can help me with this problem I dont know if its a common problem But from the researches I cant find anything to help
What happens is that my Messenger keeps signing off .. randomly ..for no reason ..
Im On ADSL .. behind a firewall no router and MSN has full access on my firewallThanks in advance :confused:
January 13, 2005 at 11:03 pm #111624princeG
ParticipantOk i hope i can help you. 🙂
Are you playing music winamp3 during chatting? if so, I suggest u didnt do that cause it’s part of the problem you’re having.
I made a search concerning your problem and it seems to be quite common. So here are a few things i copy-paste for you from the info i found. Good luck.[font=Verdana,Arial,Helvetica]1. Determine the .NET Messenger Service status. Visit http://messenger.msn.com/Status.aspx.
2. Make sure you are using the latest version of MSN Messenger. To get the latest version of MSN Messenger, visit http://messenger.msn.com. Click “Download Now”.
3. If you are using a third-party firewall, temporarily disable the firewall or reset the firewall configuration for MSN Messenger to “Permit All” or “Allow” type. For more information, in MSN Messenger on the “Help” menu, click “Help Topics”, and then type network in the “For help” on MSN Messenger box.
4. If you are using a router, make sure you have the latest firmware from your router manufacturer. You may also want to add your computer’s local Internet protocol (IP) address to the router’s demilitarized zone (DMZ) setting. For more information, review your router documentation.
5. If you are on a corporate network and are being disconnected from MSN Messenger, your connection settings may be timing out. Ask your system administrator to adjust the corporate Internet sharing solution or the corporate firewall.
6. There are several running applications that are using up the system resources or bandwidth of your machine. I recommend that you:
a. Close other programs and Web applications running.
b. Close the conversation window, then sign out of MSN Messenger. Wait for several minutes, sign in and send instant messages again.7. There are spyware/adware and other deceptive software that conduct certain activities on your computer without notifying you and getting your permission first. These activities may include displaying pop-up advertisements, changing Web browser settings, and collecting personal information. There are a variety of tools that can detect and remove unwanted software from your computer. Please go to:
http://www.microsoft.com/mscorp/twc/privacy/spyware.mspx, to learn more about spy ware and download the detection and removal tools[/font]January 17, 2005 at 8:46 pm #111627xtra
MemberThanks for the info man !
Im reading thru them ..looks very helpfulJanuary 22, 2005 at 12:36 am #111625princeG
ParticipantYou’re welcome. Here’s some more solutions in case you’re still having problems:
[font=Verdana,Arial,Helvetica]
1) If you’re using a third-party firewall (Sygate, ZoneAlarm, Norton, etc.)
set Messenger to “Permit All” or “Allow” type options in the firewall configuration.2) If you’re using a router, make sure you have the latest firmware from
your router manufacturer. As well, you might try setting your computers local IP into
the routers DMZ setting (see documentation on how to do this).3) If you see the disconnection problem on a corporate network, the network
may be timing out your settings — in this case, you might want to ask your system
administrator to adjust the corporate internet sharing solution/firewall (if possible).4) Finally, this can also happen due to a lack of bandwidth. If you have
Kazaa, WinMX, GNUtella or some other file sharing-type application or something else that takes
considerable amounts of bandwidth, you may want to shut it down and see if that helps the
situation (even if you’re using a high speed connection, these applications can use most of the
resources of your connection)[/font]January 23, 2005 at 4:52 pm #111628lank111
Memberthe thing about playing music with winamp and on msn is cra_p!! if your going to give advice, give fact’s not little fairlytales inside your small head!
January 23, 2005 at 4:57 pm #111629lank111
MemberFrom an engineers point of view, the server or end-user is terminaling the connection, if its not you (could be virus or outlook) then the server has, The connection between you and MSN peer’s thought loads of line’s, routers and switch’s, any number of them might of closed the connection or the connection between you and msn have gone stale and you will need to re-connect to get the data syncronised again.
January 23, 2005 at 9:22 pm #111626princeG
Participantlank111 wrote:the thing about playing music with winamp and on msn is cra_p!! if your going to give advice, give fact’s not little fairlytales inside your small head!Wtf??
Who the hell are you that you are gonna to talk to me like that, “fairytales?” “small head?” Get lost you idiot. (and many more words that for obvious reasons i aint saying)
I found all the above info in a search I made in order to help the guy, if you have some other kind of solution then name it. Now if you think this is the place for disappoving peoples advice and solutions in the insulting way you did (“fairytales inside your small head”) then you are in the wrong place.January 23, 2005 at 9:41 pm #111623RabidKitten
Participantlank111 wrote:the thing about playing music with winamp and on msn is cra_p!! if your going to give advice, give fact’s not little fairlytales inside your small head!I don’t know what forum you previously belonged to, but here in BBB, we do not insult our fellow members, especially when green new people who have no rep and no barings whatsoever of whome they’re talking to, and most likely no sense of what they’re talking about.
Secondly, if you would’ve bothered to actually -read- his post, that was a copy and paste from another topic. Those were not his words, he was simply trying to be helpful by searching through BBB and coming up with supposed helpful hints. They are not “fairytales” (Spelled without an “l” by the way) in any way shape or form. As for having a small head, by insulting someone for no reason and coming off as a completely dense individual, it seems that the only “small head” around here is you. Please refrain from now on from insulting and spurring on such horrid displays of arrogance, we have other veteran members to do that for us and we do not need to hear it from you as well.
Thank you, George for trying to help.
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