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Home › Forums › Archives › Computer Support › Web Cams › Help! my webcam doesn’t work on MSN 6.0
i just bought a new webcam. it works when i use the audio/tuning wizard on msn6.0 and also on the webcam settings, but when i try to have a webcam conversation with my friend, it just shows a black screen and at webcam settings, no image appears anymore… it’s just a grey screen. i don’t know what’s wrong with it… when i restart my comp, i see my image on webcam settings again but this disappears after initiating a webcam conversation with my friend. can someone please help me?
If it is Logitech, then the support website addresses the problem. Good luck!
Doug
try turning da lens on da camera
I have ME running and have the same problem exactly. My cam is a Genius Video Web V2.
The Genius tech help were absolutely useless! I still have no idea….