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Sometime ago I installed Msn 7 but when i logged on for a second time alll my contacts were gone (all but one) This happened before, when i tried the Beta version many moons ago, and after that happened i gave up.
This time i wrote to Msn support about this problem. They answered very promptly and i tried all their suggestions….but i still lose all the contacts after the first login.
I tried the extremely boring Windows Messenger and, voila’!, all my contacts are there.
I think it is more a problem of retrieving them, as the list is not stored in the computer.
Another thing that keeps me wondering is: why there is always one contact saved and it always the same? He is in the same group as the others, and there is nothing different :confused:
The same happens to my daughter, when she uses this computer.
Any idea, anyone?When you say you lose all contacts after the first login, do you mean to say that after you log on again they are all there or is it every time you sign in that they do not appear? Do you have any add-ons for MSN Messenger installed? If so remove those and see if the problem continues.
Otherwise, try restarting your computer and see if the contacts reappear. If this does not help, you can see if your contacts are still in the My allow list. In Messenger, click the tools menu, then click options. In the box that appears click the privacy tab. Here you will see on the left a list called My allow list. Here you can add each contacts to your list again. To do so right click on a contact and choose add to contacts.
If your contacts are not listed here then the problem is probably on the MSN server. You can try signing in on a different computer to see if your contact list appears, but if this is not the case you will have to add each contact again.
MiamiGuy wrote:When you say you lose all contacts after the first login, do you mean to say that after you log on again they are all there or is it every time you sign in that they do not appear? Do you have any add-ons for MSN Messenger installed? If so remove those and see if the problem continues.
All add ons uninstalled.Otherwise, try restarting your computer and see if the contacts reappear. If this does not help, you can see if your contacts are still in the My allow list. In Messenger, click the tools menu, then click options. In the box that appears click the privacy tab. Here you will see on the left a list called My allow list. Here you can add each contacts to your list again. To do so right click on a contact and choose add to contacts.
If your contacts are not listed here then the problem is probably on the MSN server. You can try signing in on a different computer to see if your contact list appears, but if this is not the case you will have to add each contact again.
All the contacts are alive and present in Windows Messenger, thats why i think its a server problem, or maybe some bit missing in the files, dunno
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