Home › Forums › Archives › Instant Messaging › AIM Support › Help plz
- This topic has 13 replies, 4 voices, and was last updated 18 years, 3 months ago by
Holdem185.
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AuthorPosts
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May 3, 2008 at 3:14 pm #28722
Holdem185
MemberMy aim will show the ad at the top that the page cannot be displayed plz refresh the page and when I get an IM i cant read it i only get the tool bar and a white screen, and my aim will shut down by itself!
May 4, 2008 at 3:40 pm #168989VvWolverinevV
ParticipantHmm, let’s start with the basics:
What are your system specs? What version of AIM are you using? Have you done a full system virus scan since you started having this problem? Also, what version of Microsoft Internet Explorer do you have installed?
AIM 6.5 has these System Requirements:
1. Windows: 2K or higher
2. IE 6.0 or higher
3. 128MB RAM and 512MB for Enhanced IM functionality
4. Macromedia Flash
5. Microphone/speaker or headset for Talk functionality
6. Broadband recommended for Live Video ChatAlso, welcome to BBB! In the future, more detailed thread titles than “Help plz” will get your topic more views (and a greater chance of being helped). It also helps other people find information more quickly via search if they happen to have similar problems 🙂
May 4, 2008 at 3:44 pm #168992Holdem185
MemberI have aim 6.5, yes i have done multiple virus scans and I have this X cleaner to clean out my aim but I still have problems, my IE is 6.0, I am low on RAM that could be the problem…
May 5, 2008 at 12:38 am #168988VvWolverinevV
ParticipantI am not familiar with X-Cleaner. Have you tried uninstalling X-Cleaner and reinstalling AIM?
May 5, 2008 at 2:08 am #168991Holdem185
MemberI will try uninstalling it, and yes I have re-installed it many times. Another problem I am having when I recieve an IM and im already talking to someone I cant read the IM and it overlaps with the other IM I have open.. it’s kinda hard to explain..
May 5, 2008 at 3:42 am #168987VvWolverinevV
ParticipantScreenshot things that are hard to explain. When you say the IM is just a white screen, are you able to send messages? Do you see text that you are typing? Or is the box completely unresponsive? If the latter is the case and then AIM freezes, it does sound like a RAM issue.
May 5, 2008 at 10:05 pm #168993Holdem185
MemberNo I cant send messages and I cant see what im typing and I also cant read what my buddy is typing..
May 6, 2008 at 12:16 am #168990VvWolverinevV
ParticipantHow much RAM do you have?
May 6, 2008 at 1:41 am #168994Holdem185
MemberI dont know, how can you tell?
May 6, 2008 at 5:47 am #168986lol dillon
ParticipantHoldem185;229378 wrote:I dont know, how can you tell?right click on “My Computer” on your desktop icon.. go to Properties and it will be under “Computer:”
May 7, 2008 at 2:14 am #168995Holdem185
MemberIts says I have 248 MB of RAM, it happened again tonight I was trying to open my settings it created a toolbar that said aim settings but the settings didnt show up..
May 10, 2008 at 7:54 pm #168996Holdem185
MemberThe guy that helped me get my virus off my computer said I needed more RAM so that must be the problem.. How much does it cost to get more RAM?
May 10, 2008 at 8:25 pm #168985David
ParticipantIt’s highly unlikely that a program will fail like this in the event that it doesn’t have enough memory. Windows XP can also allocate “virtual” memory on the hard disk. I would suggest taking a screenshot of the problem and posting it here. You can take a screenshot by pressing the Print Screen key, and then opening up paint and Ctrl+V’ing it, save it as a PNG and attach it to your post. You can take a screenshot of just one window by holding the Alt key when you press Print Screen.
In the event that you want more memory, you will need to figure out several things, which I feel may be over your heard and something you may not want to bother with. Being that you have 256MB now, with an 8MB graphics card, I doubt your computer is even worth upgrading. But if you really wish to go that route, we can. (Note again, that it is unlikely that it will solve your problem)
May 11, 2008 at 5:11 am #168997Holdem185
MemberI’ll take a screenshot next time it happens it happened earlier today.. im getting so tired of it cause it freezes up and it makes me mad in a way!!
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