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i have installed msn messenger live
the problem i have is when i open new converstions i have the web cam icon
saying i have webcam installed but the problem i have is i do not even own a web cam to install people think im lying to them when i say i dont have one installed i have checked the options and ticked the dont show my webcam (THAT I DONT HAVE) and also gone into video and selected no webcam
but i still have the icon on saying i have can anyone pleasehelpme sort this outmark
Hello wishmaster and welcome,
Just a quick suggestion, perhaps try downloading and reinstalling a fresh copy of Windows Live Messenger for possibly a quick-fix.
Also just to clearify, when you go through the Video and Audio setup wizard, is there any type of video capturing device listed at all? Or is it just an empty list?
Hopefully we can help you to solve this problem ASAP!
Hi
thanks for the replie
i thought of that myself and tried reinstalling but i still have the same problem
when i go into video it does give me 2 options one is none and the other is what looks to be a web cam name but when i click on it there is just a black screen but as i say i dont have a web cam installed so i dont know where it is picking it up from
MarkHello again wishmaster
It seems that your computer is recognizing something as a video capturing device. Could you tell us what is listed exactly under Video setup.
Do you have any other equipment like a digital camera, TV Tuner or any other hardware which is used to capture video or images?
If you are familiar with using your computers ‘Device Manager’ then you can try looking there for Imaging Devices, you can find this by:
Right-clicking My Computer > Properties > Hardware > Device Manager and from there you see a list of categories of different hardware devices, and there may be one as Imaging Devices which is probably the cause of this problem.
Try that out and let us know what happens!Hi
In device manager i have sound,video and game controller
which has
legacy video capture devices
medion control devices
median saa7131 capture device
and on msn i can select
713xbda analog capture
which is what i think is reading as a web cam i believe i have a tv tuner on my system but its something i will not use so dont know much about it
Thanks
MarkHey wishmaster,
It sounds like MSN is detecting your TV Tuner and that is why msn shows your contacts that you have a webcam. As for the reason you can’t disable under options which you have tried it sounds, i don’t know why that would not work. I would suggest trying to disable your TV Tuner device under ‘Device Manager’ if possible without affecting any other devices that may rely on that particular device. It might be worth a shot
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