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malatissimo.
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December 21, 2006 at 1:22 pm #25873
malatissimo
Memberhi all
i tried to open my new msn account (that i registered right now) many times but the only thing i can see is the icon of msn loading 🙁 now it has been loading for about 20 minutes but it doesn’t open…there are no error messages
what can i do?
waiting 4 answers
🙂December 21, 2006 at 6:31 pm #155675chrismacwpg
MemberTry This…it should work…
There is a common issue among Windows Live Messenger users at present. The users may have had an incorrectly cached policy for contacts.msn.com that is why they are experiencing this issue. We are aware and actively investigating the issue and we apologize for the inconvenience this is causing.
The steps below contain information about modifying the registry. Before you modify the registry, visit the following Web site to learn more about how to back up, restore, and edit the registry:
Description of the Microsoft Windows registry.WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly.
1. Click on Start and Run and type in REGEDIT and hit Enter
2. In the registry editor, click on “HKEY_CURRENT_USER”, followed by “Software”, followed by “Microsoft”, followed by “MSNMessenger”, and followed by “Policies”.
3. Select the “Policies” key and delete the folder.
4. Restart your machine.
5. Sign into Windows Live Messenger again.December 21, 2006 at 7:28 pm #155677Google Guru
MemberIt is posted in a sticky, like Chris said. View Here
December 21, 2006 at 8:20 pm #155679malatissimo
Memberi’ve done it, but it’s not working, now it’s still loading the account…
this accout is msn.com, so if i register again with hotmail.com, will i have the same issue? thank uDecember 21, 2006 at 9:08 pm #155678Google Guru
MemberI doubt MSN vs. Hotmail accounts would make a difference… how do you sign up for a MSN.com address anyway?
December 21, 2006 at 9:12 pm #155676chrismacwpg
MemberTry using a mobile messenging site like webmessenger.msn.com and see if you can log in that way. Might be able to determine if it is your account or your machine.
I would also try clearing all cached names on your machine. There is a thread on that somewhere here.
Chris
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