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- This topic has 2 replies, 3 voices, and was last updated 16 years ago by Doris Kenney.
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April 6, 2008 at 1:25 am #28632kizzyMember
when ever i enter my email add and password and press enter it automatically disappear. i just cant get in
April 6, 2008 at 7:15 pm #168600Doris KenneyParticipantHello and welcome to BBB! First I’d suggest a complete virus and spyware scan with up to date definitions. In a number of cases lately, Yahoo Messenger has been affected by malware on the users machine.
If that doesn’t help, can you please give a little more information such as your operating system, what version of Yahoo Messenger you’re using, and if you can remember anything else such as program updates or any other programs that started misbehaving at the same time this started happenning?
April 7, 2008 at 2:09 pm #168599NettiMemberThere are many many people having the exact same problem.
This is a virus/Trojan that has been going around lately. I’m not sure where it came from exactly, as I’ve heard many different Ideas. However, when you have this, it causes two things to happen to yahoo messenger. First, after you click login the messenger just disappears, or you get an error – “The exception breakpoint – A breakpoint has been reached.”
I would suggest doing a complete virus scan and a complete spyware scan with Ad-Aware and at least one other spyware scanner that have up to date definitions. I can’t stress that part enough. If your definitions are not up to date, you will not get the protection you need, nor will you get accurate results
Also, make sure you do TWO different scans with TWO different programs. These scanners are all different and have different definitions in them. Just scanning with Nortons or NOD, does not mean your system is clean.
You can do a system scan here, without downloading anything.
Trend Micro HouseCall – Free Online Virus and Spyware Scan – Trend Micro USA
You can also go to AVG, Kaspersky and other anti-virus sites that will do a system scan for you.
The one virus that keeps popping up with people has to do with AMVO
Check and see if you see this file either in your task manager or by doing a search for amvo.exe
[amva] C:WINDOWSsystem32amvo.exe
amv0.dllOr click on control alt and delete to bring up your task bar and look at processes, and see if you see this running.
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