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Home › Forums › Archives › Instant Messaging › Yahoo! Messenger Support › messenger disconnects
I have been getting disconnected from messenger for the last week. The error message is “you have been signed off because you have signed on on a different computer” but that is not possible. Any help will be appreciated.
Yingling
Someone else may know your password, try changing the password and the security question, then see if it still continues.
Yes that is a problem. You cannot be signed in on two different computers at once. If someone else knows your password they might be signed in as you on their computer. Only one of the same id can be signed in at once.
Hope you fix the problem soon. (I know how annoying they are:().
Yinger,
I read somewhere that someone may have sent you a boot log or im that will disconnect the minute you sign on .. So go to your c:programfilesyahoomessengerstoredims and open this folder delete everything in it. It might not solve your problem but its worth a try .
I am having the same problem as Yinger.
I am using Windows 2000 Professional. I have 3 yahoo user accounts, and this only happens with one of them.
A very weird thing is that if I go to another computer next to the one that won’t let me connect, it works OK.
I already tried changing the password, deleting the cookies, deleting temporary files, and I get nothing…
If anybody has any input on this, that would be of a lot of help!
Thanks!