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Home › Forums › Archives › Instant Messaging › Yahoo! Messenger Support › messenger freezes
M essenger freezes when i get mail off yahoo
Do you have unistalled the old one before you installed the new one
This has only happend since i downloaded the new messenger
Hi welcome to BBB,
First I am not sure what you mean by “Messenger freezes when I get maill off of Yahoo” Do you mean when the “You have mail notifier” popsup?
Second, No you shouldn’t have to remove a version to update it. But it sounds like you may want to try removing Yahoo! and reinstalling it.
When i click the recieve mail in messenger everything freezes then i have to reload everything again
Thnak you for replying to me
This may or may not help us but it might give us some insight as to whats going on. After it freezes go to C:Program FilesYahoo!Messengerypager.log scroll down to the bottom, then copy and paste the last few entries here.
Also have you tried a fresh install?
it when messenger alerts you have new mail i have got the new version