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I have tried to log into MSN countless times but again and again the following message appears:
We were unable to sign you into Windows Live Messenger, possibly becuase of a problem with your internet connection. Please try again later.
Error Code: 80072745
I have tried troubleshooting but nothing worked.
I have uninstalled MSN and re installed it without any success.
I have ran all my virus scans and found nothing.
And my internet seems to be working fine.
Is it to do with my firewall settings?
The other day this happened, so I was advised to change my IP address becuase apparently it was ‘clashing’ with another’s on the network at home. It worked, but now it is broken again.
Could anyone help?
Hi, and welcome to BBB. What firewall or security suite are you using? Disable it (stop it from starting up with Windows), reboot and try to sign in to WLM.
Let me know if this helps.
This is sometimes caused by the cache left on Internet Explorer. If your internet’s working fine, then follow these steps. Otherwise, skip the bullet-points and read below.
- Close MSN Messenger
- Open Internet Explorer. Set it to work offline (File -> Work Offline)
- Close Internet Explorer and reopen it. Now set it to work online (File -> Work Offline [Untick]).
- Open Command Prompt (Start -> Run -> type “cmd” and hit enter)
- Type “ipconfig /flushdns”. You should recieve a message that your DNS has been successfully flushed.
You should now be able to connect to MSN Messenger. Open MSN and see if the problem is fixed. If it is, stop reading!
If the problem is not yet fixed, it’s likely you’ve got a problem with your internet connection as the error actually says. To do this, you may want to:
- Reboot your router or modem (if it’s a USB modem, try unplugging and plugging it back in).
- Rebooting your computer
Rebooting your computer, router and modem will fix it for certain, however this takes time. You may want to try the Internet Explorer trick first.
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