Home › Forums › Archives › Instant Messaging › Windows Live Messenger Support › MSN Messenger 7.5 Error 80072ee6
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TheWayThingsAre.
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August 26, 2005 at 2:23 am #19626
TheWayThingsAre
MemberI’ve looked around here to find the answer to what could possibly be the solution for this one, but haven’t found anything. Sorry if this is a repost anyway.
My emoticons stopped working in my v.7.0 the other day and when I noticed that there was a new version out there I thought I’d update to solve the problem. I downloaded v. 7.5, but since then I haven’t been able to log in at all.I’ve had some problems after downloading or updating Messenger in the past, but this time I’ve tried everything I can think of and it’s still not working.
First I did the troubleshooting in Messenger and it told me that the settings in my firewall was the problem. I went into Norton Firewall and changed the settings/checked that everything was on ‘permit all’ then tried to log in again. It still wouldn’t work and the same error message ‘error 80072ee6’ came up. I ran the troubleshooting again and this time I got green ticks for everything.
I’ve also tried checking the conenction to the server under the Tools menu and everything seems fine, the message I get for everything is that I should be able to connect, but somehow it still won’t work. Neither does disabling both the firewall and anti-virus program temporarily before attempting to sign in or trying to log in with a different user name.
I am able to run both Yahoo!Messenger and Windows Messenger without problems though, if that helps, I am behind a router with Norton Internet Security (2003 with updates) and Norton Anti-Virus (2003 with updates) and I’m using Windows XP.
If anyone’s got an idea of what else I can try to do to sort this out I’d be very grateful. Thanks.
August 26, 2005 at 10:58 am #128669duphus
ParticipantHi TheWayThingsAre, welcome to BigBlueBall. The following steps have shown to resolve the error with number 80072ee6 (which was actually posted on the public newsgroups today, either a weird coincidence, or it’s you too :P)
Click Start, and go to Run.
Type the following: regsvr32 MSXML3.dll
Restart MSN MessengerThis re-registers the XML library on the system.
August 26, 2005 at 11:05 am #128670TheWayThingsAre
MemberThanks a lot, that did the trick. 😀
I guess I’m very lucky to ask at the right time.
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