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Home › Forums › Archives › Site News & Announcements › Instant Messaging News › Windows Live Messenger News › MSN Messenger Falters
TheStandard.com
July 5, 2001
Microsoft Corp. said Thursday that a hardware failure had crippled parts of its instant messaging service, cutting off all or part of the service to nearly one third of its customers around the world.
MSN Messenger is Microsofts free instant messaging software and is used by 31.9 million people worldwide, according to research firm Jupiter Media Metrix Inc. As early as Wednesday some users reported being unable to log on to the system, or losing access to their personal contacts, or buddy list. The service was still unavailable to many users as of Thursday afternoon.