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- This topic has 14 replies, 2 voices, and was last updated 17 years, 11 months ago by princeG.
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May 28, 2003 at 11:05 pm #12100shifterMember
Is there a way to see who has added me to their MSN contact list?
Yes! Go to ‘Tools’, ‘Options’, ‘Privacy’ and click ‘View’.May 28, 2003 at 11:05 pm #89741shifterMemberPLEASE NOTE THAT THIS IS NOW AN OUTDATED VERSION OF THE BIGBLUEBALL MSN FAQ. IF YOU HAVE BOOKMARKED THIS PAGE OR IF THE LINK WAS POSTED ELSE WHERE, PLEASE UPDATE IT TO THE FOLLOWING:
https://bigblueball.com/forums/msn-messenger-support/38474-msn-windows-live-messenger-faq.html
The following information deals with the most commonly asked questions relating to MSN (Windows Live) Messenger.
- Troubleshooting MSN Messenger
- Is there a way to see who has added me to their MSN contact list?
- How can I fix a 1601/1603 error when I’m installing MSN Messenger?
- Can I run a web-based version if my school/work blocks downloading and/or installation MSN Messenger?
- I’m receiving messages from users who have not added me to their contact list, how is this possible?
- Receiving error message that “signing in to MSN Messenger failed because the service is temporarily unavailable. (Error code 80072ee6)
- Still having problems signing in? Here is a list of possible solutions.
- Where are my Messenger backgrounds stored?
- Where are my Messenger custom emoticons stored?
- I keep receiving the error code 80040111 whenever I try to sign, saying that the service is unavailable.
- I receive the error code 8004005, which prevents me from signing in.
- I can’t see my contact’s display pictures and my contacts can’t see mine! What to do?
- How can I install and use an older version of MSN Messenger?
- Still expiriencing the 1603 error? Try the following solution:
- All of my contacts have disappeared! Why is that happening?
- Windows Live Messenger freezes at Sign In. Are there any solutions to it?
- I can’t add contacts on Windows Live Messenger
January 12, 2006 at 6:33 pm #89740shifterMemberHow can I fix a 1601/1603 error when I’m installing MSN Messenger?
Before you do anything, make sure you have the latest version of MSN Messenger installed from Windows Live Messenger and your system has all necessary updates from Microsoft Windows Update
There is a tool called Windows Installer CleanUp Utility which seems to fix most of these errors and is safier/easier for the user than the following tips. If this tool doesn’t solve your problem, then read on!
1603 Fix – courtesy of Christianbest
1. Find C:WINDOWSWinSxS
2. Rename the folder “InstallTemp” to “InstallTemp2”.
3. Then Rename the file “x86_Microsoft.Windows.Networking.Dxmrtp_6595b64144ccf1df_5.2.0.4868_x-ww_212f7d9e” to “x86_Microsoft.Windows.Networking.Dxmrtp_6595b64144ccf1df_5.2.0.4868_x-ww_212f7d9e2”.
4.Or simply take the folder and the file and add a 2, that way it will replace with a new one.
5. Install away!More Information – How to fix “1603” HERE!
Another Possible Fix for 1603
1. Click on Start > Find > Files or Folders
2. Search for sfc.dll. It should be under c:windowssystem32.
3. Rename sfc.dll to sfc.dll.x [x could be any character(s)]
4. You should be able to do the installs now.
5. After you have installed the software, change sfc.dll.x back to
sfc.dll.
6. Done!1601 Fix – courtesy of naRc
1. Click START, and then click RUN.
2. In the OPEN box, Type msiexec /unreg, and then click OK
3. When this process is complete, click START, and then click RUN.
4. In the OPEN box, type msiexec /regserver, and then click OK.
5. Now install MSN 6.More Information – Help Installing MSN 6 preview
Another Possible Fix for 1601 – courtesy of DrDeo
1. Open a command prompt. (Start ->Run-> type “CMD.EXE” or “command”)
2. Type msiexec /unregister and press Enter.
3. Type msiexec /regserver and press Enter.More Information – Msn 6 installation error
January 12, 2006 at 6:38 pm #89738shifterMemberJanuary 12, 2006 at 6:40 pm #89739shifterMemberI’m recieving messages from users who have not added me to their contact list, how is this possible?
If you’re using MSN Messenger: right click on the MSN Messenger icon in the system tray, click ‘Send an instant message’ and choose ‘Other’.
If you’re using Windows Live Messenger: right click on the Windows Live Messenger icon in the system tray, click ‘Send an instant message’ and type the contacts MSN (Windows Live) address where you see “Find a contact or number…” and hit enter.You can also prevent people from using this feature on you. Open up Messenger, go to ‘Tools’, ‘Options’, ‘Privacy’ and click on the check box that says to only allow people in your contact list to send you messages.
May 17, 2006 at 2:09 pm #89742princeGParticipantWhere are my backgrounds stored?
This is where backgrounds are stored:
C:Documents and SettingsUserNameApplication Data*MicrosoftMSN MessengerNumberedFolderBackgroundsThey are created as .tmp or .dat files and are not viewable unless you rename the extension to .bmp, or you can just righ click on it > Open With > select a program from the list that’s used for viewing images such as Paint or Photoshop.
*The ‘application data’ folder is a hidden folder so you will need to go to my computer, tools, view, folder options then change the Hidden files and folders section to the option “Show hidden files and folders“
**After renaming the .dat or .tmp files, Messenger cannot display them properly. Because of this, you will have to re-add them to your Messenger.
May 17, 2006 at 2:20 pm #89743princeGParticipantWhere are my custom emoticons stored?
This is where custom emoticons are stored:
C:Documents and SettingsUserNameApplication Data*MicrosoftMSN MessengerNumberedFolderCustomEmoticonsIn order to be able to view the images, rename the .dat file to .jpg, or you can just righ click on it > Open With > select a program from the list that’s used for viewing images such as Paint or Photoshop.
*The ‘application data’ folder is a hidden folder so you will need to go to my computer, tools, view, folder options then change the Hidden files and folders section to the option “Show hidden files and folders
right click on the MSN Messenger icon in the system tray, click ‘Send an instant message’
June 8, 2006 at 1:38 pm #89744princeGParticipantI keep receiving the error code 80040111 whenever I try to sign, saying that the service is unavailable.
Go to Start > Run > then type in the box the folowing:
Regsvr32 %windir%system32msxml3.dll
If you see the message below,
“DllRegisterServer succeeded in C:WindowsSystem32msxml3.dll is succeeded”, then restart your computer and Msn mesenger should be working again.If this doesn’t work though, try this:
Go to http://www.microsoft.com/downloads/d…displaylang=en
and at the bottom of the page click on the link to msxml3.msi and move through the steps to complete installation.Again, restart your pc.
June 9, 2006 at 10:46 pm #89745princeGParticipantI receive the error code 8004005, which prevents me from signing in.
Go to C:Documents and Setting(Your user name)Local SettingsApplication DataMicrosoftWindows Live Contacts and delete all the files contained within this folder
June 21, 2006 at 4:48 pm #89746princeGParticipantI can’t see my contact’s display pictures and my contacts can’t see mine! What to do?
We’ve figured that this problem is related to Zone Alarm firewall (version 6.5.xxxx).
Shut down Zone Alarm entirely and then restart Messenger. Then you have to ensure that Zone Alarm doesn’t load during Windows startup. Do this by going to Zone Alarm’s Overview > Preferences tab. Uncheck Load Zone Alarm at startup. After rebooting, make sure you are signed in to Messenger first, THEN start Zone Alarm.July 19, 2006 at 2:23 am #89747princeGParticipantHow can I install and use an older version of MSN Messenger?
Visit the good folks over at OldVersion.com and choose the version you’d like to use.
September 12, 2006 at 12:00 pm #89748princeGParticipantStill expiriencing the 1603 error? Try the following solution:
(Thanks to Philip for his help)
The Error 1603 could be caused by corrupt Registry entries or a corrupt install/uninstall of WLM. One solution would be to download the Windows Installer Cleanup Utility from Help and Support
Run the utility following the instructions. Then install WLM and hopefully this will resolve the 1603 issue.
added: the Windows Installer Cleanup Utility can also be used to completely clean up botched installations of other programs as well, for example Office 2003, etc. However, it will also remove all your personal settings for these programs. Proceed with caution!
October 4, 2006 at 1:10 am #89749princeGParticipantAll of my contacts have disappeared! Why is that happening?
The following reasons may apply when your contacts do not appear when you are using Windows Live Messenger:
– You may have deleted this contact by using another program that uses the same address book.
– Your contacts may not have signed in to their Messenger, MSN Hotmail, or MSN accounts in more than 60 days.
– A cache file in Windows Live Messenger may be corrupted.If you have a Hotmail or an MSN Messenger address, the contact list that appears in Messenger is also shared by Hotmail. Therefore, if you delete a contact from the Hotmail address book, that contact will also be deleted from the Messenger contact list. Alternatively, if you are using the MSN client program or Outlook Express to access your Hotmail Inbox, deleting contacts in Outlook Express can delete the contacts from Messenger.
Each user who signs in to MSN Messenger has a contact list. If the user is signed in with a Microsoft domain e-mail address, that user’s contact list is shared between Hotmail and Messenger.
The MSN policy is to delete an inactive user’s address from other users’ contact lists after 60 days of inactivity. This does not apply to inactive MSN paying subscribers or to inactive Hotmail Extra Storage subscribers.
If a contact has disappeared from your contact list, that person may not have signed in to Messenger or used that Hotmail account or that MSN account for more than 60 days. However, the associated Microsoft Passport Network credentials (the e-mail address and password that you use to sign in to the Passport Network) may still be valid. To communicate with that contact again, you must again add that contact to your contact list.
1. Re-add contacts from your allow list to Contact list:
a. Sign in to Messenger.
b. On the “Tools” menu, click “Options,” and then click “Privacy.”
c. Right-click each contact on the Allow List, and then click “Add to Contact list.”If the contact is not on your Allow List, add the contact:
i. In the main MSN Messenger window, click “Add a Contact” on the “Contacts” menu.
ii. Follow the steps in the wizard to add the contact.2. If your contact list is empty or incomplete after you upgrade to Windows Live Messenger, the cached contact list may not have updated correctly. To update your contact list, follow these steps:
a. Sign out of Messenger.
b. Click “Start,” click “Run,” type the following command, and then click “OK”:
%USERPROFILE%Local SettingsApplication DataMicrosoftMessenger
c. A new Microsoft Windows Explorer window opens. In the window, click your Messenger ID.
d. Double-click the Contacts folder.
e. Delete the two folders that are in the Contacts folder.
f. Sign in to Messenger again.October 19, 2006 at 2:05 pm #89750princeGParticipantWindows Live Messenger freezes at sign in. Are there any solutions to it?
Try the following:
(8.0)
Click Start
Go to Run
Type regedit
Open HKEY_CURRENT_USER
Navigate to Software and open it
Then Microsoft
Then MSNMessenger
Then Policies (right-click and delete it)
Exit regedit
Reboot
Sign on(8.1)
Click Start
Go to Run
Type regedit
Open HKEY_CURRENT_USER
Navigate to Software and open it
Then Microsoft
Then WindowsLive
Then Communications Client
Then Shared (right-click and delete it)
Exit regedit
Reboot
Sign onOctober 27, 2006 at 8:07 pm #89751princeGParticipantI can’t add contacts to Windows Live Messenger!
Delete your “handshaking policy cache”:
Exit Messenger completely (this means right clicking the Messenger tray icon and choosing Exit).(8.0)
Click Start
Go to Run
Type regedit
Open HKEY_CURRENT_USER
Navigate to Software and open it
Then Microsoft
Then MSNMessenger
Then Policies (right-click and delete it)
Exit regedit
Reboot
Sign on(8.1)
Click Start
Go to Run
Type regedit
Open HKEY_CURRENT_USER
Navigate to Software and open it
Then Microsoft
Then WindowsLive
Then Communications Client
Then Shared (right-click and delete it)
Exit regedit
Reboot
Sign on -
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