Home › Forums › Archives › Instant Messaging › Windows Live Messenger Support › MsnMsgr.exe using all cpu resources
- This topic has 59 replies, 7 voices, and was last updated 18 years, 9 months ago by
rjmyth.
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February 26, 2007 at 10:31 am #157624
Stigmata
MemberAnother thing could be the way you view your contacts in your contacts
a way of conserving memory is to either close your contact list or/and changing the way you view your contacts, for example not showing dp’s in your contact list.
Another method that has worked for some people is using this Messenger Plus Live! script:
Name: ReduceMEM 1.3
Description: ReduceMEM reduces the memory footprint of WLM, lowering it’s memory usage to almost nothing!
Link: Messenger Plus! Live – Script – ReduceMEM
More Info: [RELEASE] ReduceMEM v1.3February 27, 2007 at 12:43 pm #157674rjmyth
Memberthx a load guys i installed flash player and it worked. cant believe how simple that was to fix such an annoying error. i am going to install plus live aswell hopefully it wont crash again. best ragards
rickyFebruary 27, 2007 at 1:07 pm #157630Philip
ModeratorGood to know your problem’s solved, rjmyth. And thanks for posting back.
February 28, 2007 at 2:26 am #157675rjmyth
Memberwell after using msn once and after restarting the problem is back again. also now it seems the file svchost.exe is open multiple times in task manager althought not using resources and msnmsgr.exe is taking cpu speed up again . gonna try downloading the cpu speed lowering program in the last reply now see if that helps.
February 28, 2007 at 3:41 am #157631Philip
Moderatorrjmyth;215619 wrote:well after using msn once and after restarting the problem is back again. also now it seems the file svchost.exe is open multiple times in task manager althought not using resources and msnmsgr.exe is taking cpu speed up again . gonna try downloading the cpu speed lowering program in the last reply now see if that helps.CPU speed lowering program? I think you mean the ReduceMEM script that Stigmata mentioned. But remember that you’ve got to install Messenger Plus! Live first (and it’s a really good app)
March 2, 2007 at 10:14 pm #157659xavis
MemberWell, I have now tried to disable and uninstall ZoneAlarm – but without any luck!
I doubt it that Messenger Live Plus is going to be any help, as this problem not only pertains to Messenger, but to iexplorer.exe and wmplayer.exe as well (also, I discovered that som e-mails contain elements causing the same problems when I try to open them; the same thing happens when I try to use online services from within MS Office)
PLEASE! Any other solutions to this problem? It is VERY annoying!
March 3, 2007 at 12:36 am #157632Philip
Moderatorxavis;215756 wrote:Well, I have now tried to disable and uninstall ZoneAlarm – but without any luck!I doubt it that Messenger Live Plus is going to be any help, as this problem not only pertains to Messenger, but to iexplorer.exe and wmplayer.exe as well (also, I discovered that som e-mails contain elements causing the same problems when I try to open them; the same thing happens when I try to use online services from within MS Office)
PLEASE! Any other solutions to this problem? It is VERY annoying!
Hi Xavis:
Have you tried installing the latest version of Adobe Flash Player? (see post no. 15 in this thread)
March 3, 2007 at 1:34 am #157660xavis
MemberYes, I also installed the flash player linked to, but nothing changed…
March 3, 2007 at 3:36 am #157633Philip
ModeratorXavis:
Try this. Open up Windows Task Manager by pressing Ctrl + Shift + Esc. Go to the Performance tab. Is your CPU Usage always spiking close to 100%? Or is it doing this at random? Have you done anti-virus/anti-spyware scans on your system?
Download HijackThis and CWShredder here: Merijn.org Scan your system and post a HijackThis log in this thread so I can view it. Thanks.
March 3, 2007 at 8:43 am #157661xavis
MemberAll CPU resources are used all the time when I have any of the programs mentioned opened.
As I have already stated in two posts, I have thoroughly scanned for and removed any spyware/virus and so on recently with the help of some very competent dudes.
Anyway – here’s my HijackThis-log:
Logfile of HijackThis v1.99.1
Scan saved at 09:35:49, on 03-03-2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32Ati2evxx.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSSystem32svchost.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSsystem32ZONELABSvsmon.exe
C:WINDOWSsystem32spoolsv.exe
C:AcereManageranbmServ.exe
C:los programasGrisoftAVG Anti-Spyware 7.5guard.exe
C:LOSPRO~1GrisoftAVGFRE~1avgamsvr.exe
C:LOSPRO~1GrisoftAVGFRE~1avgupsvc.exe
C:LOSPRO~1GrisoftAVGFRE~1avgemc.exe
C:los programasDiskeeper CorporationDiskeeperDkService.exe
C:ProgrammerFælles filerMicrosoft SharedVS7DEBUGMDM.EXE
C:ProgrammerCyberLinkShared FilesRichVideo.exe
C:WINDOWSSystem32snmp.exe
C:los programasAlcohol SoftAlcohol 120StarWindStarWindService.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSsystem32SearchIndexer.exe
C:WINDOWSsystem32Ati2evxx.exe
C:WINDOWSExplorer.EXE
C:ProgrammerSynapticsSynTPSynTPLpr.exe
C:WINDOWSsystem32wbemwmiapsrv.exe
C:ProgrammerSynapticsSynTPSynTPEnh.exe
C:WINDOWSsystem32rundll32.exe
C:ProgrammerATI TechnologiesATI Control Panelatiptaxx.exe
C:acerepmepm-dm.exe
C:ProgrammerLaunch ManagerQtZgAcer.EXE
C:LOSPRO~1GrisoftAVGFRE~1avgcc.exe
C:ProgrammerHewlett-PackardHP Software UpdateHPWuSchd2.exe
C:ProgrammerHPhpcoretechhpcmpmgr.exe
C:WINDOWSsystem32spooldriversw32x863hpztsb09.exe
C:los programasCyberLinkPowerDVDPDVDServ.exe
C:Los programasNokiaNokia PC Suite 6LaunchApplication.exe
C:los programasSPAMfighterSFAgent.exe
C:ProgrammerPC Connectivity SolutionServiceLayer.exe
C:los programasGrisoftAVG Anti-Spyware 7.5avgas.exe
C:ProgrammerJavajre1.5.0_11binjusched.exe
C:los programasZone LabsZoneAlarmzlclient.exe
C:WINDOWSsystem32ctfmon.exe
C:ProgrammerMSN MessengerMsnMsgr.Exe
C:ProgrammerFælles filerAheadLibNMBgMonitor.exe
C:los programasSpybot – Search & DestroyTeaTimer.exe
C:los programasLogitechSetPointSetPoint.exe
C:ProgrammerWindows Desktop SearchWindowsSearch.exe
C:ProgrammerFælles filerLogitechKhalSharedKHALMNPR.EXE
C:WINDOWSsystem32mstsc.exe
C:los programasMicrosoft OfficeOffice12ONENOTEM.EXE
C:WINDOWSsystem32taskmgr.exe
C:los programasMozilla Firefoxfirefox.exe
C:ProgrammerAdobeAcrobat 7.0ReaderAcroRd32.exe
C:ProgrammerTEXTwareIlluminator 2Illview02.exe
C:ProgrammerTEXTwareQUICKfindQFServer.exe
C:ProgrammerTEXTwareIlluminator 2illview02.exe
C:los programasMicrosoft OfficeOffice12OUTLOOK.EXE
C:WINDOWSsystem32SNDVOL32.EXE
C:los programasK-Lite Codec PackMedia Player Classicmplayerc.exe
C:Documents and SettingsPsykedeliske SatanSkrivebordSpywareFri.dkhjt.exeR0 – HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = Global Acer.com
R1 – HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = Global Acer.com
R0 – HKCUSoftwareMicrosoftInternet ExplorerMain,Local Page =
R0 – HKLMSoftwareMicrosoftInternet ExplorerMain,Local Page =
R0 – HKCUSoftwareMicrosoftInternet ExplorerToolbar,LinksFolderName = Hyperlinks
O2 – BHO: Adobe PDF Reader Link Helper – {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} – C:ProgrammerAdobeAcrobat 7.0ActiveXAcroIEHelper.dll
O2 – BHO: SSVHelper Class – {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} – C:ProgrammerJavajre1.5.0_11binssv.dll
O2 – BHO: Encarta Web Companion Helper Object – {955BE0B8-BC85-4CAF-856E-8E0D8B610560} – C:ProgrammerFælles filerMicrosoft SharedEncarta Web CompanionENCWCBAR.DLL
O2 – BHO: QUICKfind BHO Object – {C08DF07A-3E49-4E25-9AB0-D3882835F153} – C:ProgrammerTEXTwareQUICKfindPlugInsIEHelp.dll
O3 – Toolbar: Encarta Web Companion – {147D6308-0614-4112-89B1-31402F9B82C4} – C:ProgrammerFælles filerMicrosoft SharedEncarta Web CompanionENCWCBAR.DLL
O4 – HKLM..Run: [LaunchApp] Alaunch
O4 – HKLM..Run: [SynTPLpr] C:ProgrammerSynapticsSynTPSynTPLpr.exe
O4 – HKLM..Run: [SynTPEnh] C:ProgrammerSynapticsSynTPSynTPEnh.exe
O4 – HKLM..Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 – HKLM..Run: [IMJPMIG8.1] “C:WINDOWSIMEimjp8_1IMJPMIG.EXE” /Spoil /RemAdvDef /Migration32
O4 – HKLM..Run: [MSPY2002] C:WINDOWSsystem32IMEPINTLGNTImScInst.exe /SYNC
O4 – HKLM..Run: [PHIME2002ASync] C:WINDOWSsystem32IMETINTLGNTTINTSETP.EXE /SYNC
O4 – HKLM..Run: [PHIME2002A] C:WINDOWSsystem32IMETINTLGNTTINTSETP.EXE /IMEName
O4 – HKLM..Run: [HotKeysCmds] C:WINDOWSsystem32hkcmd.exe
O4 – HKLM..Run: [ATIPTA] C:ProgrammerATI TechnologiesATI Control Panelatiptaxx.exe
O4 – HKLM..Run: [EPM-DM] c:acerepmepm-dm.exe
O4 – HKLM..Run: [ePowerManagement] C:AcerePMePM.exe boot
O4 – HKLM..Run: [LManager] C:ProgrammerLaunch ManagerQtZgAcer.EXE
O4 – HKLM..Run: [AVG7_CC] C:LOSPRO~1GrisoftAVGFRE~1avgcc.exe /STARTUP
O4 – HKLM..Run: [HP Software Update] C:ProgrammerHewlett-PackardHP Software UpdateHPWuSchd2.exe
O4 – HKLM..Run: [HP Component Manager] “C:ProgrammerHPhpcoretechhpcmpmgr.exe”
O4 – HKLM..Run: [HPDJ Taskbar Utility] C:WINDOWSsystem32spooldriversw32x863hpztsb09.exe
O4 – HKLM..Run: [RemoteControl] “C:los programasCyberLinkPowerDVDPDVDServ.exe”
O4 – HKLM..Run: [LanguageShortcut] “C:los programasCyberLinkPowerDVDLanguageLanguage.exe”
O4 – HKLM..Run: [NeroFilterCheck] C:ProgrammerFælles filerAheadLibNeroCheck.exe
O4 – HKLM..Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 – HKLM..Run: [PCSuiteTrayApplication] C:Los programasNokiaNokia PC Suite 6LaunchApplication.exe -startup
O4 – HKLM..Run: [SPAMfighter Agent] “C:los programasSPAMfighterSFAgent.exe” update delay 60
O4 – HKLM..Run: [!AVG Anti-Spyware] “C:los programasGrisoftAVG Anti-Spyware 7.5avgas.exe” /minimized
O4 – HKLM..Run: [DiskeeperSystray] “C:los programasDiskeeper CorporationDiskeeperDkIcon.exe”
O4 – HKLM..Run: [SunJavaUpdateSched] “C:ProgrammerJavajre1.5.0_11binjusched.exe”
O4 – HKLM..Run: [Zone Labs Client] “C:los programasZone LabsZoneAlarmzlclient.exe”
O4 – HKCU..Run: [ctfmon.exe] C:WINDOWSsystem32ctfmon.exe
O4 – HKCU..Run: [MsnMsgr] “C:ProgrammerMSN MessengerMsnMsgr.Exe” /background
O4 – HKCU..Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] “C:ProgrammerFælles filerAheadLibNMBgMonitor.exe”
O4 – HKCU..Run: [SpybotSD TeaTimer] C:los programasSpybot – Search & DestroyTeaTimer.exe
O4 – Startup: Genvej til Achilleus.lnk = C:Documents and SettingsPsykedeliske SatanSkrivebordAchilleus.RDP
O4 – Startup: Diskeeper 10 Professional Edition Registration.lnk = C:los programasDiskeeper CorporationDiskeeperESIRegister.exe
O4 – Startup: Hurtig start af Microsoft Office OneNote 2003.lnk.disabled
O4 – Startup: Screen Clipper and Launcher til OneNote 2007.lnk = C:los programasMicrosoft OfficeOffice12ONENOTEM.EXE
O4 – Global Startup: Logitech SetPoint.lnk = C:los programasLogitechSetPointSetPoint.exe
O4 – Global Startup: Adobe Reader Speed Launch.lnk = C:ProgrammerAdobeAcrobat 7.0Readerreader_sl.exe
O4 – Global Startup: Windows-pc-søgning.lnk = C:ProgrammerWindows Desktop SearchWindowsSearch.exe
O8 – Extra context menu item: E&ksporter til Microsoft Excel – res://C:LOSPRO~1MICROS~1Office12EXCEL.EXE/3000
O9 – Extra button: (no name) – {08B0E5C0-4FCB-11CF-AAA5-00401C608501} – C:ProgrammerJavajre1.5.0_11binssv.dll
O9 – Extra ‘Tools’ menuitem: Sun Java Console – {08B0E5C0-4FCB-11CF-AAA5-00401C608501} – C:ProgrammerJavajre1.5.0_11binssv.dll
O9 – Extra button: Send til OneNote – {2670000A-7350-4f3c-8081-5663EE0C6C49} – C:LOSPRO~1MICROS~1Office12ONBttnIE.dll
O9 – Extra ‘Tools’ menuitem: S&end til OneNote – {2670000A-7350-4f3c-8081-5663EE0C6C49} – C:LOSPRO~1MICROS~1Office12ONBttnIE.dll
O9 – Extra button: Research – {92780B25-18CC-41C8-B9BE-3C9C571A8263} – C:LOSPRO~1MICROS~1Office12REFIEBAR.DLL
O9 – Extra button: (no name) – {B205A35E-1FC4-4CE3-818B-899DBBB3388C} – C:ProgrammerFælles filerMicrosoft SharedEncarta Search BarENCSBAR.DLL
O9 – Extra button: (no name) – {e2e2dd38-d088-4134-82b7-f2ba38496583} – %windir%Network Diagnosticxpnetdiag.exe (file missing)
O9 – Extra ‘Tools’ menuitem: @xpsp3res.dll,-20001 – {e2e2dd38-d088-4134-82b7-f2ba38496583} – %windir%Network Diagnosticxpnetdiag.exe (file missing)
O9 – Extra button: Messenger – {FB5F1910-F110-11d2-BB9E-00C04F795683} – C:ProgrammerMessengermsmsgs.exe
O9 – Extra ‘Tools’ menuitem: Windows Messenger – {FB5F1910-F110-11d2-BB9E-00C04F795683} – C:ProgrammerMessengermsmsgs.exe
O11 – Options group: [INTERNATIONAL] International*
O16 – DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) – http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 – DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) – http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1163874376267
O16 – DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) – http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O18 – Protocol: livecall – {828030A1-22C1-4009-854F-8E305202313F} – C:PROGRA~1MSNMES~1MSGRAP~1.DLL
O18 – Protocol: ms-help – {314111C7-A502-11D2-BBCA-00C04F8EC294} – C:ProgrammerFælles filerMicrosoft SharedHelphxds.dll
O18 – Protocol: msnim – {828030A1-22C1-4009-854F-8E305202313F} – C:PROGRA~1MSNMES~1MSGRAP~1.DLL
O18 – Filter hijack: text/xml – {807563E5-5146-11D5-A672-00B0D022E945} – C:PROGRA~1FÆLLES~1MICROS~1OFFICE12MSOXMLMF.DLL
O20 – Winlogon Notify: igfxcui – C:WINDOWSSYSTEM32igfxsrvc.dll
O21 – SSODL: WPDShServiceObj – {AAA288BA-9A4C-45B0-95D7-94D524869DB5} – C:WINDOWSsystem32WPDShServiceObj.dll
O23 – Service: Adobe LM Service – Adobe Systems – C:ProgrammerFælles filerAdobe Systems SharedServiceAdobelmsvc.exe
O23 – Service: Notebook Manager Service (anbmService) – OSA Technologies Inc. – C:AcereManageranbmServ.exe
O23 – Service: Ati HotKey Poller – ATI Technologies Inc. – C:WINDOWSsystem32Ati2evxx.exe
O23 – Service: AVG Anti-Spyware Guard – Anti-Malware Development a.s. – C:los programasGrisoftAVG Anti-Spyware 7.5guard.exe
O23 – Service: AVG7 Alert Manager Server (Avg7Alrt) – GRISOFT, s.r.o. – C:LOSPRO~1GrisoftAVGFRE~1avgamsvr.exe
O23 – Service: AVG7 Update Service (Avg7UpdSvc) – GRISOFT, s.r.o. – C:LOSPRO~1GrisoftAVGFRE~1avgupsvc.exe
O23 – Service: AVG E-mail Scanner (AVGEMS) – GRISOFT, s.r.o. – C:LOSPRO~1GrisoftAVGFRE~1avgemc.exe
O23 – Service: Diskeeper – Diskeeper Corporation – C:los programasDiskeeper CorporationDiskeeperDkService.exe
O23 – Service: InstallDriver Table Manager (IDriverT) – Macrovision Corporation – C:ProgrammerFælles filerInstallShieldDriver1050Intel 32IDriverT.exe
O23 – Service: Cyberlink RichVideo Service(CRVS) (RichVideo) – Unknown owner – C:ProgrammerCyberLinkShared FilesRichVideo.exe
O23 – Service: ServiceLayer – Nokia. – C:ProgrammerPC Connectivity SolutionServiceLayer.exe
O23 – Service: StarWind iSCSI Service (StarWindService) – Rocket Division Software – C:los programasAlcohol SoftAlcohol 120StarWindStarWindService.exe
O23 – Service: TrueVector Internet Monitor (vsmon) – Zone Labs, LLC – C:WINDOWSsystem32ZONELABSvsmon.exeMarch 4, 2007 at 10:30 am #157634Philip
ModeratorXavis:
Your HijackThis log appears to be clean. I’ve done some searching on the Net, and apparently a lot of people are suffering from this excessive CPU usage problem with WLM. Some people have reported solving the problem by doing one (or both) of the following:
1) Disable Sharing Folders in Tools > Options > Sharing Folders.
2) Make sure you have the latest versions of your video drivers. Download the latest drivers from NVidia, ATI, etc. Uninstall the old drivers completely before installing the new drivers.Please post back and let me know whether it solves the problem for you.
March 4, 2007 at 6:23 pm #157662xavis
MemberMy Shared Folders weren’t even enabled – and I have tried updating my video drivers, but I have problems doing that, as my system won’t allow me to install the driver found on ATI’s home page. I DID uninstall the previous driver first, but it didn’t help.
And please bear in mind that it is not just MsnMsgr.exe causing trouble.
March 5, 2007 at 2:36 am #157635Philip
ModeratorXavis:
This is a very strange problem which has me even puzzled. Try uninstalling all the shockwave and flash players in your system; reboot and install the latest Adobe Flash Player. I’ll keep trying until your problem’s solved!
March 6, 2007 at 12:30 pm #157663xavis
MemberVERY strange!
I have now unstalled all Macromedia and Adobe flash players, and downloaded the newest Adobe flash player (http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash). BUT, when I try to install it, I get to the screen where I choose language. I choose U.S. English and press ok – and then nothing happens! Any thoughts/comments??March 6, 2007 at 2:12 pm #157636Philip
Moderatorxavis;215860 wrote:VERY strange!
I have now unstalled all Macromedia and Adobe flash players, and downloaded the newest Adobe flash player (http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash). BUT, when I try to install it, I get to the screen where I choose language. I choose U.S. English and press ok – and then nothing happens! Any thoughts/comments??Xavis:
Download the Windows Installer Cleanup Utility here: Description of the Windows Installer CleanUp Utility Install it, read the instructions and make sure that all Adobe Flash and Macromedia Shockwave players have been purged from your system. Reboot just to make sure and go to the Adobe website to download the Flash player.
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