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Home › Forums › Archives › Instant Messaging › AIM Support › prob with AIM and ichat
I can use AIM 5.9 to connect with an ichat 3.0 user from my home laptop using DSL. From my office, which has a fiber optic connection, I have not been able to connect with an ichat user for the past several weeks. Everything runs smoothly as if it is going to connect, ie “starting live video” comes on, but then I just get a black screen where I should be getting the image of the ichat user. Also, there is no sound.
I have tried everything that I can think of including: uninstalling AIM, deleting any registry references, then reinstalling AIM. The IT folks claim that the institutions firewall should not be a problem.
I am pretty frustrated because I’m confident that it is something “small” that needs to be fixed but I have no idea what to do next.
Any suggestions would be gratefully accepted.
Thanks.
~Lou
Yeah they have been having some problems, but should be fixed soon i heard.